Clinical Case Manager

Felton Institute•Oakland, CA

40d•$93,000 - $105,000•Onsite

About The Position

Under the supervision of the Program Supervisor, the clinical case manager participates in a multidisciplinary team, including master's level clinicians, peer specialists, interns, and psychiatric medication providers, serving as the lead point of responsibility for enacting client care. The OAST clinical case manager caseload is capped at a higher level to allow for long term treatment. The OAST clinician evaluates the needs of clients, and develops comprehensive clinical assessments, treatment plans, and coordinates care among the team. Services may include individual and group therapy, crisis intervention, case management, client advocacy, and engagement strategies. The OAST clinician also maintains accurate detailed records of client contacts through Cal-AIM (Medi-Cal) and Medicare standards as well as county and state regulations. Additional duties as needed.

Requirements

Master's degree or Licensed in Social Work; Marriage and Family Therapy, or Professional Counseling and registered with active license with CA BBS, including ASWs, AMFTs, and APCCs.
A minimum of 2 years of case management and mental health treatment for at-risk older adults, including co-occurring disorders (master’s level internship experience considered)
Moderate to comprehensive understanding of Specialty Mental Health Services under the Alameda County Behavioral Health services definitions, in addition to skills in assessment, treatment planning, and mental health services pertaining to individuals living with serious mental illness
Strong recovery model approach to care and ability to form strong therapeutic relationships with clients from diverse backgrounds and who often are underserved by traditional care models
Ability to effectively diagnose and make clinical rationales for psychiatric care utilizing the DSM 5 and other measures including social determinants of health and functional impairment screenings where appropriate
Actively practices cultural humility and promotes a warm and welcoming environment for culturally and gender diverse individuals
Excellent communication skills both in written and verbal formats
Ability to travel within Alameda County to meet clients in a variety of community settings including SROs, hospitals, shelters, and other settings required
Ability to be a team player with a welcoming attitude.

Responsibilities

Work closely with interdisciplinary team.
Provide crisis intervention to prevent hospitalization, and if necessary, facilitates involuntary hospitalization.
Perform intakes, assessments, and service plan development for older adults with psychiatric and dual diagnosis disabilities in a Felton clinic, community, and/or in their homes.
Provide clinical case management, which includes individual or group therapy, case management, connection to primary care, and coordination with other providers.
Maintains clinical records of each client contact or service in accordance with mandated standards of Medi-Cal, Medicare, and County Behavioral Health Services, and meets requirements of timely access for client care, documentation, and billing requirements.
Participates in team meetings and case conferences through presentation of cases, discussion of clinical issues and exchange of information and ideas.
Commits to ongoing training, including developing specializations in evidence-based treatments and practices and the geriatric specialization of mental health services, as provided by the Senior Division and Felton Institute.
Other duties and responsibilities as assigned.