Clinical Case Manager

City of Austin • Austin, TX

2d

About The Position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. Austin Community Court (ACC) is a problem-solving court established in 1999 and was the first community court in Texas and the seventh in the United States. The mission of ACC is to empower people to thrive by providing impartial justice and compassionate community-based services. Purpose: Under general supervision, this position provides assessment and case management to targeted clientele.

Requirements

• Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of available resources in Austin for persons with multiple concerns including homelessness, substance abuse, and mental health.
• Knowledge of DSM-5.
• Skill in working with criminal offenders.
• Skill in assessment JB1 and diagnosis.
• Skill in establishing and maintaining good working relationships with other City employees and the public.
• Skill in negotiation with other social service programs.
• Skill in obtaining services for clients.
• Skill in the application of casework principles.
• Skill in the process of interviewing and counseling.
• Skill in prioritizing tasks according to their criticality.
• Skill in operating a computer.
• Ability to work with hard-to-reach populations.
• Ability to be creative in developing treatment options.
• Ability to assess clients for mental health, substance abuse, and medical needs.
• Ability to engage clients and develop rapport.
• Ability to maintain strong boundaries with challenging clients.
• Ability to work well under pressure with multiple tasks.
• Ability to work as a team player.
• Graduation with a master’s degree from an accredited college or university with major course work in a field related to the job.
• Valid Driver License.
• Must possess at least one of the following: Psychologist Licensed Clinical Social Worker (LCSW) Licensed Masters Social Worker (LMSW) Licensed Professional Counselor (LPC) Licensed Professional Counselor-I (LPC-I) Licensed Marriage and Family Therapist (LMFT)
• Must maintain licensure during employment.
• An LMSW or LPC-I must submit a supervision plan to their respective state board within ninety (90) days of employment working towards their LCSW or LPC licensure.

Nice To Haves

• Experience working with adult homeless population.
• Experience working with clients with significant mental health issues in a clinical setting.
• Experience working with clients with substance abuse issues in a clinical setting.
• Experience working in a criminal justice setting.

Responsibilities

• Conducts screening and assessment to determine diagnosis and treatment of mental, emotional, and behavioral disorders, conditions, and addictions; implements and reviews individual treatment plans based on best practice.
• Assists client in the stabilization of bio-psychosocial functioning.
• Provides individual therapy.
• Provides case management, keeps up-to-date documentation, compiles data and informational reports, and prepares cost estimates.
• Refers citizens to appropriate agency or program.
• Records data on appropriate form and/or log.
• Attends meetings and/or seminars.
• Maintains safety and security of self, others, and facility.

Benefits

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees