We’re Hiring: Clinical Case Manager - Manchester, NH

Waypoint • Manchester, NH

7d

About The Position

As a Clinical Case Manager (Permanency Therapist) in our Family Preservation Department, you will provide trauma-informed, strength-based clinical interventions and case management services to children and families involved with child welfare systems. This role is highly collaborative and community-based, working directly with families in their homes and across systems to support permanency and well-being.

In this role, you will:

Provide individual and family clinical support to children, parents, foster families, and birth families

Develop and implement treatment plans using solution-focused and strengths-based approaches

Deliver consistent, face-to-face services to families with complex needs

Collaborate with DCYF, schools, courts, and community partners

Advocate for family stability, safety, and permanency outcomes

Maintain timely, accurate documentation and treatment records

Requirements

• Master’s degree in Social Work, Counseling, or Marriage & Family Therapy with 2+ years of direct experience, OR
• Bachelor’s degree in a related field with 5+ years of direct experience
• Knowledge of DCYF systems and in-home visiting experience strongly preferred
• Willingness to train in evidence-based practices
• Strong documentation, organization, and clinical writing skills
• Valid driver’s license, reliable transportation, and insurance required
• Ability to pass required background checks (no history of abuse, neglect, or exploitation)

Nice To Haves

• Knowledge of DCYF systems and in-home visiting experience strongly preferred

Responsibilities

• Provide individual and family clinical support to children, parents, foster families, and birth families
• Develop and implement treatment plans using solution-focused and strengths-based approaches
• Deliver consistent, face-to-face services to families with complex needs
• Collaborate with DCYF, schools, courts, and community partners
• Advocate for family stability, safety, and permanency outcomes
• Maintain timely, accurate documentation and treatment records

Benefits

• Full-time position with comprehensive benefits, including medical, dental, vision and paid family medical leave
• Generous paid time off, including vacation, sick, personal time, and 10 paid holidays
• Retirement plan with company match and mileage reimbursement
• Educational assistance and professional development opportunities (Bachelor’s & Master’s level)
• Half-Day Fridays during the summer
• A supportive, inclusive workplace culture where people come first

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level