Clinical Case Manager

Paving the Way Multi-Service Institute

6d•Hybrid

About The Position

The Clinical Case Manager at Paving the Way MSI is a full-time hybrid position, working under the supervision of a program manager or lead clinical case manager. This role involves providing direct trauma-informed case management support, advocacy, and counseling to primary and secondary victims of crime. The Clinical Case Manager ensures timely access to community resources, legal supports, and behavioral health services, contributing to the holistic well-being of consumers.

Requirements

Master’s Degree in Social Work or equivalent.
License: LGSW, LGPC.
Strong clinical skills and competency in working with victims of crime, including assessments (risk and safety), planning, and delivery of care.
Effective coordination of services, including natural supports.

Nice To Haves

Two years of counseling using trauma-informed interventions, one year of case management experience, and one year working with victims of crime.

Responsibilities

Provide therapy services to consumers using trauma-informed, evidence-based interventions.
Conduct psychosocial assessments and trauma screenings.
Manage personal caseload and address the clinical needs of the clinic efficiently.
Perform emergency evaluations of consumers in crisis and facilitate referrals to more intensive treatment or psychiatric hospitalization if needed.
Document all services as directed by Paving the Way MSI and the Office of Victim Services.
Ensure timely completion of treatment plans and Individual Treatment Plans (ITPs).
Provide consultation to the medical director and other clinic staff to facilitate a coordinated continuum of care.
Assess immediate crisis needs of consumers and address them using trauma-informed crisis intervention strategies.
Identify concrete and safety needs of primary and secondary victims of crimes.
Provide linkage to essential supports such as housing, emergency shelter, domestic violence arrangements, childcare, Temporary Protective Orders (TPOs), behavioral health services, medical care, food programs, and travel assistance.
Collaborate with clients to develop and maintain relevant and meaningful case management and safety plans.
Follow standard policies and procedures and participate in agency quality improvement activities, including patient satisfaction and clinical outcomes.
Monitor social media outlets related to the Victim of Crime Program.
Adhere to grant deliverables and program outcomes.

Benefits

401(k)
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Tuition assistance
Vision insurance
Wellness resources
Paid Time Off (PTO)
Generous PTO based on tenure, starting with 11 days in the first year.
Additionally we offer Sick Time, Flex holidays and Civic days, Mental Health Days and Federal Holidays to all Employees.
Healthcare and Insurance
Comprehensive medical, dental, and vision plans with employer contributions.
Coverage for full-time employees and dependents.
Retirement Benefits
401(k) retirement plan
Health Savings Account (HSA)/(FSA)
Loan Repayment Assistance (NHSC)
PTWMSI is an NHSC-approved site, offering loan repayment assistance up to $50,000 in exchange for full-time service.
Free Clinical Supervision
Free clinical supervision for mental health professionals working towards their LICSW or LPC licensure.
Employee Assistance Program (EAP)
Comprehensive mental health and wellness support, including 3 free counseling sessions a year and discounted services after.
work-life services/resources, and online support groups.
Professional Development
Access to Community Online Academy (COA) and other personal development tools for free.
Regular opportunities for training and skill-building in leadership and mental health.
Commuter Benefits
Pre-tax contributions up to $300/month for public transportation or parking.