Clinical Case Manager

HELP USA • New York, NY

83d

About The Position

As a Clinical Case Manager with HELP USA, you’ll provide case management and crisis intervention services to residents in one of our supportive permanent housing programs with a goal of promoting independent living skills, increased housing stability, and well-being.

Requirements

• Master’s Degree in Social Work or a related field required.
• Minimum two (2) years’ experience in delivering clinical crisis services.
• Experience in case management, assessment, counseling, and crisis intervention preferred.
• Computer literate, specifically with Microsoft applications, required.

Nice To Haves

• CASAC certification is desired, but not required.
• Experience in Motivational Interviewing (MI), Wellness Recovery Action Plan (WRAP), and Person Centered Planning (PCP) preferred.
• Knowledge of AWARDS and CARES is a plus.

Responsibilities

• Conducting assessments, formulating individualized service plans, and providing referrals and ongoing support to assist tenants in developing skills and achieving personal goals associated with housing stability and well-being.
• Serving as the foundation of the supportive services made available to tenants, such as connecting them to community-based services and resources that are aligned with their ISP.
• Facilitating a range of support groups and workshops designed to help tenants live as independently as possible.
• Serving as a liaison with medical, mental health, and substance abuse providers to ensure a level of care that the consumers deserve.
• Assisting with educational and employment linkages.
• Helping tenants overcome barriers that may affect the timely submission of monthly rent.
• Working with property management to support tenants in all aspects of maintaining permanent housing.
• Advocating for and with residents in all aspects of their lives and offering (but not imposing) assistance.

Benefits

• Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401(k) with Company contribution, even if the employee doesn't contribute.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Master's degree
• Number of Employees: 501-1,000 employees