Clinical Case Manager-Team Based Care (33954)

NEW NARRATIVE•Portland, OR

2d•$25

About The Position

The Compass Rose Transition-Aged Youth Supportive Living Program (TAY-SLP) QMHA Clinical Case Manager provides community and home-based interventions designed to stabilize and move toward independence individuals participating in the Compass Rose program in the tri-county area. The Clinical Case Manager works as part of the integrative team to implement, monitor, and document services to individuals which support their wellness goals. Clinical Case Manager will primarily be based in the community of clinic settings providing high frequency of services which support participants is maintaining their independent living and prepare for graduation from DHS. Engagements will focus on supporting participants in their identified goals and managing activities of daily living (cooking, hygiene, meaningful activities, connection), creating healthy relationships, and learning and utilizing tools that support their overall mental wellness. Clinical Case Manager will provide frequent and targeted engagements to support prevention of crisis and be willing to de-escalate and respond appropriately (through critical thinking) when crisis occurs.

Requirements

Qualified Mental Health Associate certification( or ability to obtain upon hire) with a Bachelor’s Degree in social work, psychology or related field OR 3 years of experience in the mental health field.
Applicant must possess the skills necessary to work independently.

Nice To Haves

Experience and/or training with trauma treatment and trauma informed care preferred.
CADC credentials are preferred.
Bilingual Spanish/English service provision capability preferred and compensated with a salary differential.
Experience with TAY preferred.

Responsibilities

Clinical Case Manager provides services as outlined on the treatment and program plans for participants.
Compass Rose team members provide comprehensive wrap around services to assist individuals to meet their basic needs, accomplish goals as outlined in the clinical treatment and program plan, attain the highest level of independence possible, and continuously strive for mental health stability.
Clinical Case Manager is responsible for providing case management, skills training, crisis administration, and other services as needed.
Assist participants in connecting to resources needed to achieve goals set in the individual service and support plan.
Monitor medication distribution and assist with prescriber visits.
Coordinate with money management services, and intervene as necessary with landlords and other community stakeholders to ensure residential stability and fiscal responsibility of participants.
Connection to education and employment supports
Transport participants to and from: DHS, SSA, MD, prescriber visits, therapy, etc.
Facilitate connection to low and no cost community resources.
Collaborate closely with the QMHP to incorporate into each participant’s clinical master treatment and goal driven program plan the appropriate interventions to be administered by the QMHA, both billable and non-billable services.
Assist participants with skills training related to individual ADL, IADL, and role function goals dependent upon their individual Service Plans.
Teach recovery and symptom management strategies to prevent relapse of mental health symptoms and substance use and support sustained wellness
Lead skill building groups to support participants in maintaining wellness and building community. Examples include: coping with anxiety and depression, anger, ADL and IADL management (time management, budgeting), conflict resolution, etc
Teach independent living skills including but not limited to, community and system navigation, meal preparation and cooking, shopping, housing maintenance, cleaning, budgeting of time and finances, basic banking skills.
Support development of sustainable transition planning including acquisition of cell phone and permanent housing.
Support for obtaining and maintaining employment
Document all client contact within 24-72 hours of service delivery in Electronic Health Record.
Utilize the program plan and supportive services progress notes to document program-specific outcomes
Utilize the clinical treatment plan and DAP notes to document clinical services.
Perform and document risk assessment for participants experiencing self-harm, suicidal ideation/action, harm towards others, risk-driven behaviors, etc.
Engage with and de-escalate participants experiencing individual or interpersonal crises.
Create and document safety plans.
Work proactively with individuals to avoid use of crisis services.
Complete all required documentation within 24 hours of crisis response.
Observe hospital contact and service conclusion planning policy.
Attend and positively participate in required meetings.
Understand and implement Evidenced Based Practices in all work completed with individuals
Pursue ongoing development of skills and competencies, including those required to maintain QMHA credential.
Follow all corporate policies, procedures, and protocols.
Maintain current Oregon Driver’s License with ability to transport consumers.
Follow through on all directives and instructions.
Maintain security of all corporate interests.
Maintain CPR and First Aid Certificate.
Maintain QMHA certification
Adhere to Confidentiality, Professional Ethics, and Dual Relationships per policy and Administrative Rule
Adhere to the National Association of Social Workers Code of Ethics.
Knowledge of EHR system and ability to concurrently document participant interactions
Have regular, daily contact with participants.
Ability to provide affirming and culturally responsive interventions.