The Clinical Case Manager's (CCM) role is to be a patient advocate providing patients and their families with a point of care approach, and guiding them through the healthcare system providing information regarding services, education, funding and access to care. The Case Manager ensures service access and meets community care needs through quality assessment, triage, service delivery, and care coordination of clinical services between key external constituencies and Sharp. To represent the Sharp Health Care continuum to the public and health care community improving service linkages, maximizing care continuity and satisfaction. To support the Sharp HealthCare system in multi-service referral, program development, and quality care management. The CCM will develop strong relationships with physicians, their office staff, community clinics and healthcare providers to assure that there are multiple options for patients and are provided excellent care. The Clinical Case Manager will be responsible for collecting data regarding patient referrals, quality outcomes and reporting to oversight committees and organizations. The primary purpose of the CCM is to reduce anxiety and frustration with coordinating care and improve patient satisfaction with the health care systems. The Case Manager will facilitate more efficient and cost effective use of health care resources.
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Job Type
Full-time
Education Level
Bachelor's degree