Clinical Case Manager, Flower

The People Concern • Los Angeles, CA

112d

About The Position

As part of a multi-disciplinary team, the Clinical Case Manager will provide field-based and site-based clinical services with clients to help remove barriers to housing placement and retain permanent housing. The Clinical Case Manager’s primary responsibilities are to comprehensively assess initial and ongoing individual needs, build rapport and sustain therapeutic engagement, while implementing interventions guided by functional needs assessments and treatment goal plans. Clinical Case Managers utilize clinical knowledge and skills to create interventions that target growth in coping skills and other life-skills learning. Through the use of evidence based practices such as harm reduction, housing first, and trauma-informed care, Clinical Case Managers support housing stability, medical and mental health wellness, and community integration.

Requirements

• Master’s degree in a mental health field.
• Registered with the California Board of Behavioral Sciences or ability to do so within the first 6 months of employment.
• Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.
• Willing and able to transport Clients in your personal vehicle.
• Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.

Nice To Haves

• Demonstrated knowledge of case management preferred.
• Experience working with homeless individuals, those living with mental illness and/or substance addictions, preferred.

Responsibilities

• Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity).
• Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
• Provide crisis assessment and intervention.
• Facilitate life skills and coping skills groups for Clients, as indicated.
• Contribute clinical insight during weekly team case conferencing.
• Meet regularly with clinical supervisor and attend weekly group supervision in order to obtain hours towards licensure.
• Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within Clients’ treatment team.
• Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation.
• Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
• Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
• Complete assessment of mental health symptoms and diagnoses to guide mental health service linkage.
• Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
• Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
• Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
• Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
• Assist Clients in applying for and obtaining all benefits to which they are entitled.
• Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources.
• Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area.
• Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization.
• Communicate effectively with property managers and other third party partners.
• Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
• Adapt workload as directed by supervisor in response to funder expectations.
• Other duties, as assigned.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates
• Corporate Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Master's degree
• Number of Employees: 251-500 employees