Clinical Care Manager (LPC, LCSW, PLPC, LMSW) - Crisis Center

Brightli•Kirksville, MO

About The Position

Are you a compassionate behavioral health professional ready to lead a team making a real impact? Join our team as a Clinical Care Manager in our Behavioral Crisis Center – Rapid Access Unit. In this leadership role, you’ll guide a multidisciplinary team providing immediate, high-quality care to individuals in crisis—helping them find stability and hope when they need it most.

Requirements

Education: Master’s degree in a human services field
Licensure: Active or provisionally licensed LCSW, LPC, PLPC, LMSW, or PsyD
Experience: Minimum 1-year post-licensure preferred; experience in medical or psychiatric settings a plus
Strong leadership and team-building skills
Excellent written and verbal communication abilities
Proficiency in electronic health records and documentation standards
Ability to manage multiple priorities and solve problems effectively
Commitment to confidentiality and safeguarding protected health information
Ability to interpret clinical data and documentation
Strong organizational and time management skills

Responsibilities

Supervise front-line behavioral health staff and provide after-hours on-call support
Manage client care concerns and delegate interventions appropriately
Assist in hiring, onboarding, and training new staff
Conduct regular staff meetings, supervision sessions, and performance evaluations
Serve as liaison between leadership and clinical staff
Monitor and improve workflow processes in collaboration with leadership
Review and audit clinical documentation for accuracy and timeliness
Submit monthly data reports to the Department of Mental Health and other entities
Order supplies and manage equipment needs for the Rapid Access Unit
Develop and implement corrective action plans in coordination with HR and leadership
Support community outreach and referral pathway development
Manage staff schedules, timecards, and workday requests
Coordinate facility maintenance, safety inspections, and emergency drills

Benefits

29 Days of PTO
Eligibility for HRSA Loan Repayment (eligibility requirements apply)
Comprehensive Employee Benefits Package – health, dental, vision, retirement, life & more
Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement (when applicable)
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness