Clinical Care Coordinator

Essen Medical Associates•Bronx, NY

5d•$22 - $25•Onsite

About The Position

The Clinical Care Coordinator plays a dual role within the healthcare practice, seamlessly blending clinical support with care coordination. This position ensures patients receive compassionate, holistic, and well-organized medical care by assisting providers during clinical procedures while also coordinating health and social services that support overall well-being.

Requirements

Certification as a Medical Assistant (CMA or RMA) required.
Associates Degree
Experience in patient care coordination, case management, or community health.
Strong understanding of infection control and clinical protocols.
Excellent interpersonal, communication, and organizational skills.
Ability to work collaboratively across clinical and administrative teams.

Nice To Haves

NHA Certification (e.g., CCMA/CMA – Certified Clinical Medical Assistant)
Computer savvy – Word, Excel, PowerPoint, Adobe
Bilingual Spanish strongly preferred

Responsibilities

Perform patient triage to assess and prioritize medical needs.
Assist healthcare providers with in-house procedures such as EKGs and PFTs.
Ensure examination areas are sterile, organized, and properly equipped.
Sterilize and autoclave medical instruments; uphold infection control protocols.
Track and manage inventory of medical supplies; ensure adequate stock.
Maintain accurate documentation for equipment usage and procedures.
Build and maintain positive relationships with patients, caregivers, and care teams.
Conduct in-person assessments to evaluate medical and social needs.
Develop and implement individualized care plans in collaboration with providers.
Promote timely access to care and increase preventive care utilization.
Schedule medical appointments and coordinate transportation.
Educate patients on community resources and refer as needed.
Act as a point of contact, advocate, and resource for patients and families.
Maintain detailed, up-to-date patient records and coordination logs.