Clinical Care Coordinator I - Medical Assistant

Sarasota Memorial Health Care System

13d•Onsite

About The Position

The Clinical Care Coordinator I demonstrate the competency to provide patient care according to the age-specific population needs and assist in the management of patient care in the physician office setting under the direct supervision of a provider. The Clinical Care Coordinator (CCC) within FPG’s Call Center plays a critical role in providing timely, safe, and patient-centered support for our primary care network. This position serves as the clinical point of contact for incoming calls related to: Primary care appointment scheduling Prescription refill requests Medical forms and documentation Clinical triage and care coordination Monday - Friday FPG Centralized Access Center: 6230 University Parkway, Suite 102 Sarasota, Florida 34240

Requirements

Current certification as a Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA), or National Healthcare Association (NHA), or National Center for Competency Testing (NCCT); a Registered Medical Assistant (RMA) by the American Medical Technologists (AMT); or a Nationally Registered Certified Medical Assistant (NRCMA) by the National Association for Health Professionals (NAHP); or a certified EMT.
Experienced medical assistants with a minimum of one (1) to two (2) years of experience, and with a certification from a certifying agency not noted above, or without certification, agrees to register with one of the currently accepted agencies for MA Certification and schedule a test date within 6 months from date of Hire. Test for certification may be beyond the six (6) month date. Certification must be received and presented to HR within 12 months of date of hire.
Basic Life Support/CPR certification; or must be obtained within thirty (30) days of hire/transfer date.
HS EQ: High School Diploma, GED or Certificate
Please note that a copy or photo of your High School Diploma or GED is required prior to start - or transcripts showing date of completion/graduation (this is collected during our onboarding process).

Nice To Haves

One (1) year of clinical experience in an outpatient physician’s office practice.
Experience with electronic practice management and electronic health record programs.
The ability to demonstrate self-direction and initiative.
Demonstrated knowledge of electronic practice management and electronic health records software along with skill in all Microsoft office software programs (Word, Excel, Outlook, and Power Point).