Clinical Care Coordinator (EMT/Paramedic)

American Health Imaging•Johns Creek, GA

2d•Onsite

About The Position

American Health Imaging is seeking a certified EMT/Paramedic to be on site at our Johns Creek, GA location. This position is full time working Monday-Friday 9:00am - 5:00pm. JOB SUMMARY: The Clinical Care Coordinator (EMT/Paramedic) is a healthcare professional who provides an onsite clinical presence for contrast when direct supervision is afforded virtually by a licensed provider. The Clinical Care Coordinator performs rapid response services in the event of a medical emergency in the center, including providing immediate medical care and life support services under the supervision of the virtual licensed provider. The Clinical Care Coordinator also serves as the point of contact for third-party emergency personnel responding to a 911 call.

Requirements

High school diploma or GED
Minimum 2 years’ experience as a EMT or Paramedic.
Clinical Care Coordinators must have a current license in the appropriate State aligned with clinical scope practice including but not limited to radiologic technologists, paramedics, EMTs, registered nurses, advanced practice practitioners, and physicians.
Current Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certification.
EMT (Emergency Medical Technician) certification
Knowledge of and adherence to company policies and protocols
Knowledge of and adherence to HIPAA and safety guidelines
Knowledge of medical procedures, terminology, and medications
Knowledge of current technical skills and procedural understanding of MRI Safety
Knowledge of basic level computer skills
Skill in written and verbal communication
Ability to work independently and in a team environment
Ability to work in a fast-paced environment and meet established deadlines
Ability to be flexible in schedule and adaptable to constant change
Ability to deliver high-quality customer service to internal and external customers by communicating with integrity and compassion
Ability to remain calm in difficult situations
Ability to provide open, honest feedback to improve emergency response procedures
Ability to effectively handle details with accuracy
Ability to maintain regular attendance and on-time arrival to work as scheduled
Ability to resolve service recovery issues and understand when to escalate to the next level

Responsibilities

Creates a positive patient and customer experience by representing the US Radiology Way (60%)
Under the direct supervision of the licensed provider, the Clinical Care Coordinator provides assistance and is authorized to provide advanced life support, administer medications and perform a patient evaluation of signs and symptoms based on their field skill sets and scope of practice.
Serves as the onsite responder and coordinates the Rapid Response to medical emergencies in the center
Evaluates the patient’s condition on the scene and performs a preliminary diagnosis
Administers necessary medications and treatments within their scope of practice, such as administering oxygen, providing glucose for diabetic emergencies, or assisting with the administration of epinephrine for severe allergic reactions
Uses clinical equipment and/or medications to attempt to stabilize patients or provide emergency response treatment
Collaborates with interested parties (police, firefighting unit, doctors, etc.)
Provides Basic Life Support (BLS) and Advanced Life Support (ALS) as needed
Greets and escorts patients to the changing room and briefly explains the procedure
Provides pre-exam screening and instructions
Assists patients on and/or off the table when requested by technologist
Supports technologists throughout scan and contrast administration, as required
Manages post-scan patient hand-off
Ensures efficient, friendly, and smooth patient experience for all patients who enter the center
Ensures smooth patient throughput of the entire center and all modalities
Monitors center modality schedules
Adjusts patient schedule when necessary and keeps all techs informed of any changes
Documents patient assessments, interventions, and responses to treatment
Attends all Company required OSHA training, annual training, and all mandatory Company updates.
Consistently assists the patient care team with maintaining a clean, well-organized, adequately stocked, and safe patient environment.
Maintains effective communication with the in-center staff, virtual licensed provider, and patients to relay vital information and receive instructions
Prepares room set up between patients, including putting proper coil on table, putting previous coil away and changing table sheet
Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table
Provides front-end coverage as needed
Completes other tasks and projects as assigned