Clinical Care Attendant (RN/LPN/CMA) - Family Health Center - Storm Lake

UnityPoint Health • Storm Lake, IA

91d

About The Position

Unity Point Health is seeking a Clinical Care Attendant (RN, LPN, or CMA) for the Family Health Center in Storm Lake. This is a full-time position (0.9 FTE) requiring 36 hours per week, with shifts scheduled Monday through Friday during daytime hours. A $5,000 sign-on bonus is available for external new hires. UnityPoint Health is recognized as a Top 150 Place to Work in Healthcare, emphasizing the importance of team members and offering a competitive Total Rewards program that includes various benefits tailored to different life stages.

Requirements

• Graduate of an accredited school of medical assisting or nursing.
• Maintain current Iowa license as a Certified Medical Assistant (AAMA), Licensed Practical Nurse, or Registered Nurse.
• Mandatory Reporter certification or obtained within 90 days of employment.
• CPR certification or obtained within 90 days of employment.
• Previous clinical experience in a medical office preferred.
• Computer data entry experience.
• Strong interpersonal skills.
• Ability to work as a team member.
• Ability to understand and apply guidelines, policies, and procedures.
• Fluent in reading, writing, and speaking English.
• Strong computer skills.
• Strong verbal and written communication skills.

Responsibilities

• Perform and/or assist clinical procedures consistent with training and licensure under supervision of Provider in exam suite.
• Greet and welcome patients immediately upon arrival to the clinic; escort back to exam suite.
• Complete patient registration and associated paperwork or assist in online registration as needed.
• Escort and check out patients upon completion of visit and assist with patient satisfaction survey if needed.
• Obtain patients' review of systems and history, measure vital signs, and complete necessary documentation.
• Offer patient convenience items to ensure comfort in exam suite and/or lobby.
• Follow symptom-initiated protocols in place for clinic operation.
• Perform labs as ordered/instructed by protocols or provider direction.
• Review after visit summary and provide instructions to patient as instructed by Provider.
• Call all patients back 48-72 hours post clinic visit for mandatory follow-up.
• Maintain exam rooms stocked with adequate medical supplies and sterilize instruments as required.
• Process messages from patients, Providers, and pharmacies consistent with training and licensure.
• Maintain logs and required checks as per UPC policy.
• Attend clinic/department meetings and stay informed about organizational updates.
• Maintain regular and consistent attendance at work.
• Comply with CLIA, OSHA, Safety and Risk Management guidelines.
• Monitor environmental conditions to secure protected health information.
• Demonstrate initiative to improve quality and customer service.
• Complete all annual education and competency requirements.
• Perform other duties as requested by Clinic Manager.

Benefits

• Paid time off
• Parental leave
• 401K matching
• Employee recognition program
• Dental and health insurance
• Paid holidays
• Short and long-term disability
• Pet insurance
• Early access to earned wages with Daily Pay
• Tuition reimbursement
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree