About The Position

Here is an opportunity to thrive and bring your valuable skills to life within a setting known for providing the best quality care to patients. As a clinical associate, you will provide basic clinical services to patients and clerical support to the unit health-care team. Successful candidate MUST BE able to attend required orientation classes during daytime hours, Monday through Friday, from 8 am to 5 pm for the first 2 weeks. These classes are mandatory!

Requirements

  • Education: High school graduate or GED.
  • Experience: none
  • Licensure, certification, and/or registration: none unless the following: Critical Access Area - Certified Nursing Assistant is required.
  • Life Support: AHA BLS-HCP required.
  • Other Minimum Qualifications: Effective interpersonal, communication, and team-working skills. Must be organized and self -motivated. Must have knowledge of office procedure and equipment.

Responsibilities

  • Welcomes and assists patients and visitors with registration.
  • May assist with patient admissions, transfers, and discharges.
  • Coordinates patient flow into/out of area using department/unit specific software and Intranet.
  • Schedules patient therapeutic and diagnostic procedures.
  • May review medical records for outstanding orders and notifies nurse of stat orders and medication changes.
  • Cleans unit-based equipment and gathers supplies needed to operate equipment between patients as needed.
  • Transports patients, supplies specimens and equipment within the facility.
  • May assist with chart audits.
  • May perform unit-based patient care tasks for patients.
  • May participate in the sitter process
  • Interacts with patients, visitors, physicians, and other health professionals.
  • Answers incoming calls via telephone and patient call system. Routes calls as needed and takes messages.
  • Provides scheduling coverage support for department/unit staff scheduling, including back up coverage.
  • Operates and maintains general office equipment.
  • Orders department/unit supplies and equipment and stocks/organizes supplies.
  • Serves as a resource for department/unit software system.
  • Monitors cleanliness of waiting and break rooms and performs safety/environmental rounds.
  • Assists with maintaining regulatory compliance in unit.

Benefits

  • Comprehensive Medical, Dental, & Vision Benefits
  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training
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