Clinical Associate Remote

Core Physicians • Stratham, NH

10d • Remote

About The Position

Core Physicians, part of Beth Israel Lahey Health, is a community-based, multi-specialty medical group dedicated to improving the health of individuals and families across the Seacoast region. With more than 200 healthcare providers across 20 specialties, Core Physicians delivers comprehensive, patient-centered care supported by advanced technology, collaboration, and compassion. Our close partnership with Exeter Hospital allows patients to access seamless, coordinated care within one trusted network. At Core Physicians, you ll find a supportive environment that values teamwork, innovation, and professional growth. Whether you re part of our clinical, administrative, or support staff, you ll play a key role in advancing our mission to deliver exceptional care and service to our community. ONLY CANDIDATES WITHIN NH, ME and MA will be considered. The Clinical Associate will be part of the medication refill team for prior authorizations and prescriptions utilizing protocols, guidelines, and algorithms with a focus on Endocrinology.

Requirements

• 1-3 years of experience in a Medical Setting
• High School or GED
• Certified/Registered Medical Assistant
• BLS within 6 months of hire
• Medical Terminology
• Strong communication skills
• Must either currently have or the ability to create an ergonomically correct home work space and high speed internet access

Responsibilities

• Prescription refill management via eRx, portal, patient communication, or any other forms of transmission referencing and adhering to protocols, guidelines and algorithms.
• Provide outreach to patient with any concerns or questions, set up appointments per protocol and/or provide medication reconciliation.
• Communicate with patients with appropriate phone etiquette and professionalism exemplifying service excellence, care, concern, respect and cooperation.
• Document all calls and actions taken into the patient's medical record using technology as appropriate to meet the requirements of the job functions.
• Review of appointment lists to ensure visit is prepped for provider.
• Work contingency plan if internet or power outage.
• Maintain all patient information privately and confidentially.
• Perform other duties as required or assigned.

Benefits

• Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
• Career advancement opportunities and ongoing education support
• Standard weekday schedule (Monday-Friday) , with limited weekend or holiday rotations that promote teamwork and work-life balance across locations
• Collaborative, physician-led organization that values input and innovation
• Free onsite parking and convenient Seacoast New Hampshire locations
• Culture grounded in respect, quality, and patient-centered care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees