Clinical Associate (1.0 FTE) or Medical Assistant (1.0 FTE) or LPN (0.9 FTE) - Brooklyn Park Clinic

Hennepin Healthcare•Brooklyn Park, MN

2d•Onsite

About The Position

Hennepin Healthcare is hiring for our Brooklyn Park Clinic in downtown Minneapolis. This role can be filled at the one of these levels: Clinical Associate, Medical Assistant, or Licensed Practical Nurse (4-5 days/week, 8 hour shifts). This benefit-eligible role is union represented and primarily works day shift. Opportunities for tuition reimbursement and advancement. This opening is currently set to work Monday-Friday day hours but may expand to include evenings and weekends as we grow. SUMMARY Clinical Associate - Under the direction, delegation, and supervision of a Licensed Independent Practitioner (LIP), Manager/ Clinic Nurse Supervisor, charge nurse, and/or their delegates, the Clinical Associate performs basic direct patient care tasks and clinic support functions. Medical Assistant - Under the direction/ delegation of a physician(s) or other clinical care team members, the Medical Assistant contributes to the health and well-being of patients by providing quality and competent patient & family centered care/ services that meet HCMC and departmental standards. Licensed Practical Nurse - With the context of the Hennepin County Medical Center Relationship-Based Care Practice Model, under the direction of providers and/or the registered nurse, the Licensed Practical Nurse assists providers in the delivery of care and performs nursing functions within the LPN scope of practice.

Requirements

High school diploma or equivalent
Active BLS/CPR certification, or obtained within 3 months of hire
Ability to learn specialized clinical tasks and procedures in alignment with HHS standards
Ability to work cohesively and respectfully with a diverse work force and patient population
Ability to prioritize, organize, and communicate with team members
Ability to read and follow written instructions; understand and communicate verbal and written information
Ability to follow instructions and perform job duties that meet departmental performance expectations as well as HHS standards related to quality, accuracy, productivity, patient and family centered care, customer service, etc
Diploma or Associate’s Degree from an accredited Medical Assistant school (Commission on Accreditation of Allied Health Education Programs or Accrediting Bureau of Health Education Schools) that includes a clinical externship or a formal medical services training program of the United States Armed Forces, as evidenced through educational transcripts
Ability to perform specialized clinical tasks and procedures in alignment with HHS standards
Knowledge of medical terminology
Ability to effectively interview patients and collect information required to obtain medical history and to accurately register and/or schedule patients
Ability to work cohesively and respectfully with a diverse work force and patient population
Ability to prioritize, organize, and communicate with multidisciplinary staff
Basic computer knowledge
Ability to read and follow written instructions; understand and communicate verbal and written information
Ability to perform job duties that meet departmental performance expectations as well as HHS standards related to quality, accuracy, productivity, patient and family centered care, customer service, etc
Credentialed or Registered through AAMA, AMT, or NHA within thirteen (13) months of employment
Must have and maintain valid American Heart Association Basic Life Support for Health Care Providers certification or the ability to obtain this within the first three months of employment
Completion of an approved course in practical nursing
Possession of a valid license as a Licensed Practical Nurse issued by the Minnesota Board of Nursing
Current CPR certification
Must possess basic nursing skills and deliver safe patient care
Attention to detail and ability to problem solve are essential
Effective interpersonal, verbal, and written communication skills

Nice To Haves

Direct patient care experience (such as EMT, Nursing Assistant)
Post high-school education in healthcare, biology, or related field
Bilingual in English and at least one other language commonly spoken by HHS patients
Experience with EPIC and/or similar electronic health record
Proficient with Microsoft Office Software
6 months related experience or HHS externship
Possesses active certification by the AAMA, AMT, or NHA at time of hire
Bilingual in English and at least one other language commonly spoken by HHS patients

Responsibilities

Rooms patients and obtains and documents vital signs, weight, height, head circumference (infants), and hearing and vision screenings
Prepares exam rooms for patients and sets up rooms for basic procedures
Cleans and/or sterilizes equipment to support infection control and OSHA standards
Stocks and organizes clinic supplies
Transports patients to and from tests
Assists patients to transportation as needed
Communicates observations and measurements outside of norm to RN or provider
Labels and delivers tissue and fluid samples
Initiates emergency response for medical emergencies and safety risks
Performs point of care testing, such as glucometer testing
Assists families with screening forms, such as developmental screen
Answers the phones, performs data entry, and greets patients
Simple appointment scheduling and limited registration tasks
Runs reports
Supports population health activities if appropriate, which may include outreach calls or care coordination
Other duties as assigned
Perform assigned clinical tasks under the direction of a physician or other providers including: administer medications, injections, and immunizations, spirometry, tympanometry, apply minor dressings and splints, connect patients to portable monitors e.g. pulse oximetry, nebulization, glucose monitoring, and urethral catheterization and other clinical duties as delegated within the Medical Assistant scope of practice
Set up for and provide direct assistance to physicians and other licensed care providers with medical examinations and procedures including: colposcopy, flex sigmoidoscopy, minor surgery
Perform specimen collection including: blood draws, sputum samples and urine samples
Perform hearing and vision screens and developmental testing
Review patient information as required by the rooming process and competently enter information into the patient medical record
Perform basic patient care activities including: place patients in rooms, take and chart vital signs
Performs other duties as assigned
Perform assigned clinical tasks under the direction of a provider or a registered nurse including: administer and dispense medications and immunizations
Contribute to the initial and ongoing assessment of patients
Obtain patient information and medical history including current medications, allergies, chief complaint, and immunization schedule
Perform basic patient care activities including taking and charting vital signs
Under the direction of a registered nurse, provide patient education from standardized teaching plans
Transcribe orders, maintain telephone communication, and call prescription refills as directed by providers
Perform other duties as assigned