Clinical Associate - Franklin Memorial Hospital Emergency Room - FT

Carilion Clinic • Rocky Mount, VA

239d

About The Position

As a Clinical Associate at Carilion Franklin Memorial Hospital, you will play a vital role in supporting the healthcare team by providing clerical support, acting as a receptionist, and serving as a unit resource. Your responsibilities will include performing basic clinical services related to patient care, cleanliness, safety, and comfort. You will be required to attend mandatory orientation classes during daytime hours for the first two weeks, with some classes conducted online and others in-person in Roanoke, VA.

Requirements

• High school diploma or GED required.
• American Heart Association - Basic Life Support for Healthcare Providers (CPR) Certificate.
• Effective interpersonal, communication, and teamwork skills.
• Automated computer system proficiency.
• Excellent organization and time-management skills.

Nice To Haves

• Clerical, medical terminology, and healthcare experience preferred.
• Previous experience in direct patient care desirable.
• Certified Nursing Assistant preferred.
• National Phlebotomy Certification preferred.

Responsibilities

• Exhibit competent knowledge of EMR and assist with chart audits.
• Provide support for department/unit staff scheduling, including lunch assignments.
• Review medical records for outstanding orders and notify nurse of stat orders and medication changes.
• Order department/unit supplies and equipment, and stock and organize supplies.
• Process equipment between patients as needed (clean unit-based equipment and gather supplies needed to operate equipment).
• Operate and maintain general office equipment.
• Receive and screen incoming calls via telephone and patient call system. Route calls to appropriate individuals and take messages accurately.
• Monitor cleanliness of the waiting and break rooms and perform safety/environmental rounds.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED