Clinical Assistant- Dr. Rao- Ft. Mill (Medical & Esthetics)

CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA•Rock Hill, SC

8d•Onsite

About The Position

The Clinical Assistant provides clinical and administrative to Providers to collaboratively ensure the delivery of high quality and compassionate care to CEENTA’s patients. This position works 50% in medical and 50% in esthetics. A typical day for the Clinical Assistant involves collaborating with and providing clinical and administrative support to the Provider to ensure the delivery of high quality, compassionate patient care. The Medical Assistant greets patients with a warm, welcoming smile as they escort them to the exam room. They obtain and document past medical and surgical histories, chief complaint, history of present illness (HPI), and vital signs and reconcile patient medications and allergies in the EHR system. They assist the Provider with patient examinations, treatments, and in-office procedures, cleaning and sterilizing rooms and equipment after each encounter. They perform an array of administrative duties, which include ordering supplies, stocking rooms, scheduling appointments, surgeries, and in-office procedures, responding to patient messages and prescription refill requests, indexing faxes and other documents, and monitoring work queues in the EHR system.

Requirements

High school diploma or equivalent required.
Graduate of a medical assisting program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) or successful completion of one of the 3 other approved routes as defined by the American Medical Technologists (https://www.americanmedtech.org/Get-Certified/RMA-Eligibility) or graduate of an accredited program for an equivalent certification preferred.
One to two years’ experience as a medical assistant in in primary care or otolaryngology preferred.
Current Certified Medical Assistant (CMA) certification from the Certifying Board of the American Association of Medical Assistants (AAM) OR Registered Medical Assistant (RMA) certification from American Medical Technologists (AMT) or equivalent certification/licensure preferred.
Current Licensed Practice Nurse from the NC or SC Board of Nursing. It is the employee’s responsibility to maintain certifications and provide proof of certification or licensure.
Current BLS Certification from the American Heart Association or American Red Cross preferred.
Ability to maintain a high level of precision in judgment, the accuracy of assessment, and skill in problem-solving under stress.
Ability to react calmly and effectively in emergency situations.
Ability to adapt to changes in the department.
Exceptional oral and writing skills.
Ability to examine documents for accuracy and completeness.
Ability to identify problems.
Active & Current Driver’s license
Clean driving record
Consistent and Reliable Transportation
Polite and professional disposition

Nice To Haves

Licensed Esthetician highly preferred.

Responsibilities

Greet and room patients
Obtain and document past medical and surgical histories, chief complaint, history of present illness (HPI), and vital signs
Reconcile and document patient medications and allergies in the EHR system
Assist the Provider with patient examination, treatment, and in-office procedures as needed
Prepare and administer medications as directed by the Provider
Prepare and/or collect laboratory specimens
Act as a scribe as needed by the Provider
Explain treatment procedures and provide approved educational information to patients and their families
Respond to patient questions and prescription refill requests via phone or in the EHR messaging system
Manage Provider schedule(s) in the EHR system, which includes scheduling patients for appointments and in-office procedures
Schedule patient surgeries
Maintain applicable workqueues in the EHR system
Index lab reports, procedure and office notes, and outside documentation pertinent to patient care from the document management system to the EHR system
Perform clinical room turnover/set-up and equipment sterilization
Assist with the training and onboarding of new staff
Maintain OSHA standards to ensure a sterilized and safe environment
Maintain stock of office, clinical and clinic specific supplies and order from appropriate vendor as needed
Ability to meet the physical and mental demands of the position
All other duties as assigned
The ability to work on-site
Predictable, reliable, and prompt attendance