Clinical Assistant

Urology of Indiana LLC•Granger, IN

16d

About The Position

About the Role To directly manage and support a busy and efficient Urologic clinical and surgical practice. What You’ll Be Doing Physician Triage Support: Answer incoming patient calls and clinical questions Use clinical judgement to answer patient questions Involve or notify MD if clinically relevant or needed Direct patient as to next action needed Work with available mid-levels Manage patient portal communications Call patients with lab and imaging results Be able to explain and answer questions regarding results Manage physician schedule Coordinate clinic and surgery time Assist with days out and vacation time scheduling Assist with work-in patients and time back in office Assist with scheduling new and work-in patients Misc Assist with pre-certification of imaging and medications Assist and coordinate FMLA Assist with professional communication with other practices and health care facilities relating to referrals, imaging, medical records Work and thrive in a team environment with other clinical staff Integrate with other triage and surgery scheduling when appropriate. PAQ Review and prep results in PAQ for physician review Coordinate with physician follow-up notification and action of results Schedule additional appointments and testing based on results with appropriate coordination, precertification, referrals Surgery Scheduling Schedule inpatient and outpatient procedures for physician practice Coordinate dates of procedure with patient and physician Coordinate pre-op work, testing, and clearance Oversee communications to family and patient regarding surgery process Pre-certification Oversee necessary record and health information transfer to hospital and surgery center Prepare history and physical surgical consent, relevant clinical information for day and procedure Coordinate post-operative follow-up appointments and any additional imaging/testing Assist with management and collection of imaging date Maintain patient safety and confidentiality at all times. Maintain communication with front desk regarding physician schedule. Attend required annual training for OSHA and CPR training. Other duties as assigned.

Requirements

Medical Assistant, LPN, or RN Certification preferred.
One - two years previous clinical experience recommended.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine correspondence.
Ability to speak effectively before individuals or groups of people.
Ability to calculate basic figures and amounts.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have thorough knowledge in computer information systems.
Strong written and oral communication skills
Demonstrate a positive, cooperative and professional attitude towards co-workers and public.
The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Nice To Haves

Medical Assistant Certification
LPN Certification
RN Certification

Responsibilities

Answer incoming patient calls and clinical questions
Use clinical judgement to answer patient questions
Involve or notify MD if clinically relevant or needed
Direct patient as to next action needed
Work with available mid-levels
Manage patient portal communications
Call patients with lab and imaging results
Be able to explain and answer questions regarding results
Manage physician schedule
Coordinate clinic and surgery time
Assist with days out and vacation time scheduling
Assist with work-in patients and time back in office
Assist with scheduling new and work-in patients
Assist with pre-certification of imaging and medications
Assist and coordinate FMLA
Assist with professional communication with other practices and health care facilities relating to referrals, imaging, medical records
Work and thrive in a team environment with other clinical staff
Integrate with other triage and surgery scheduling when appropriate.
Review and prep results in PAQ for physician review
Coordinate with physician follow-up notification and action of results
Schedule additional appointments and testing based on results with appropriate coordination, precertification, referrals
Schedule inpatient and outpatient procedures for physician practice
Coordinate dates of procedure with patient and physician
Coordinate pre-op work, testing, and clearance
Oversee communications to family and patient regarding surgery process
Oversee necessary record and health information transfer to hospital and surgery center
Prepare history and physical surgical consent, relevant clinical information for day and procedure
Coordinate post-operative follow-up appointments and any additional imaging/testing
Assist with management and collection of imaging date
Maintain patient safety and confidentiality at all times.
Maintain communication with front desk regarding physician schedule.
Attend required annual training for OSHA and CPR training.
Other duties as assigned.