Clinical Assistant- Blakeney (46939)

CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PACharlotte, NC
1dOnsite

About The Position

CEENTA is seeking a compassionate Clinical Assistant to support clinics in Reserve Staffing/Float Pool. This role combines hands‑on clinical care with essential administrative tasks to ensure an exceptional patient experience. A typical day for the Clinical Assistant involves collaborating with and providing clinical and administrative support to the Provider to ensure the delivery of high quality, compassionate patient care. The Medical Assistant greets patients with a warm, welcoming smile as they escort them to the exam room. They obtain and document past medical and surgical histories, chief complaint, history of present illness (HPI), and vital signs and reconcile patient medications and allergies in the EHR system. They assist the Provider with patient examinations, treatments, and in-office procedures, cleaning and sterilizing rooms and equipment after each encounter. They perform an array of administrative duties, which include ordering supplies, stocking rooms, scheduling appointments, surgeries, and in-office procedures, responding to patient messages and prescription refill requests, indexing faxes and other documents, and monitoring work queues in the EHR system.

Requirements

  • High school diploma or equivalent required.
  • Graduate of a medical assisting program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) or successful completion of one of the 3 other approved routes as defined by the American Medical Technologists (https://www.americanmedtech.org/Get-Certified/RMA-Eligibility) or graduate of an accredited program for an equivalent certification preferred.
  • Current Certified Medical Assistant (CMA) certification from the Certifying Board of the American Association of Medical Assistants (AAM) OR Registered Medical Assistant (RMA) certification from American Medical Technologists (AMT) or equivalent certification/licensure preferred.
  • Current Licensed Practice Nurse from the NC or SC Board of Nursing.
  • It is the employee’s responsibility to maintain certifications and provide proof of certification or licensure.
  • Current BLS Certification from the American Heart Association or American Red Cross preferred.
  • Active & Current Driver’s license
  • Clean driving record
  • Consistent and Reliable Transportation
  • Polite and professional disposition
  • Ability to problem solve
  • Ability to work under pressure or in stressful situations
  • Ability to make quick decisions
  • Ability to thrive in fast-paced environments and multi-task
  • Ability to use discretion and sensitivity

Nice To Haves

  • One to two years’ experience as a medical assistant in in primary care or otolaryngology preferred.

Responsibilities

  • Greet and room patients; document medical history, vitals, medications, and allergies
  • Assist Providers with exams, treatments, and in‑office procedures
  • Administer medications and collect lab specimens
  • Provide patient education and serve as a scribe when needed
  • Schedule appointments, procedures, and surgeries
  • Respond to patient messages and prescription requests
  • Maintain exam rooms, supplies, and sterilization standards
  • Update records and manage work queues in the EHR system
  • Clean and restock exam rooms; sterilize equipment and maintain OSHA‑compliant safety standards.
  • Maintain clinic supply inventory and place orders when needed.
  • Support the onboarding and training of new staff and apprentices.
  • Collaborate with Providers and clinical team members to ensure efficient patient flow and high‑quality care.
  • Travel to other CEENTA locations as needed.
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