Clinical Assistant - Remote USA

Pinnacle Career • Oldsmar, FL

12d • Remote

About The Position

Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most –– at home. Pinnacle Home Care, Florida’s largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for a Clinical Assistant to join our award-winning team.

Requirements

• Must be a High School graduate.
• Must have excellent organizational skills and can work well with others in a diverse and active environment.
• The ability to contact referral sources and physician offices, assist in promoting continuity of patient care, and support the nursing processes from patient admission to discharge are critical skills that require a mature and professional attitude.
• Ability to work in a cooperative and accepting manner with others.
• This position requires that the employee be willing and able to meet the physical requirements, as necessary.

Responsibilities

• Prepares and manages daily and weekend schedules.
• Reviews patient referrals for completeness and requests further documentation, as necessary.
• Prepare and manage the end-of-the-day report and submit it electronically to all those required to receive it daily.
• Review and interpret after-hours call logs at the start of the shift and follow up, as necessary.
• Manage and follow hospitalized clients according to Standard Operating Procedures.
• Manage electronic and manual faxes received with proper follow-up and distribution, as necessary.
• Manage and assist with patient phone calls following Standard Operating Procedures.
• Assists with identifying trends and areas for improvement and coordinates these identified areas with the Director of Clinical Services or Clinical Manager.
• Accepts other duties as assigned by DCS/CM.
• Maintains patient and employee confidentiality in accordance with HIPAA regulations and standards.

Benefits

• Growth & Stability: Over two decades as Florida’s largest home health agency.
• Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
• Recognized Excellence: Ranked as a USA Today Top Workplace.
• Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED