Clinical Assistant

Norco, Inc. • Renton, WA

1d

About The Position

Norco is currently seeking an individual to fill our Clinical Assistant
position. The Clinical Assistant is responsible for coordination of all Category
II and III equipment set-ups and staff scheduling as directed. The Clinical
Assistant acts as a liaison between Norco clinicians and referral sources, and
trouble shoots questions and problems with patients/clients. Other
responsibilities include, but are not limited to:

Requirements

• High school graduate or equivalent
• Ability to work with a diverse group of people in a caring, personable manner
• Excellent public relations and customer service skills
• Excellent verbal and written communications skills, including phone demeanor
• Ability to lift up to 25 lbs frequently and over 50 lbs occasionally to a height of 36 inches

Nice To Haves

• Previous homecare experience is preferred

Responsibilities

• Work with patients, physicians, therapists, insurance companies, and referral sources to optimize the equipment needs for clients
• Obtain necessary documentation and authorizations required for equipment coverage
• Assist with clinical, sales support, and home transition staff, as necessary
• Assist customer service staff to coordinate respiratory-related discharges
• Coordinate RT/Clinician schedules and patient set-ups, answer and route clinical staff/patient communication
• Scheduling clinical staff to optimize workflows
• Perform other tasks as assigned or necessary

Benefits

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA)
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco
• Supplemental Accident, Disease, and Life Insurance through Norco
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Employee Discount on products sold by Norco

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED