Clinical Assistant - Outpatient Psychiatry

Boston Children's HospitalBrookline, MA
86d

About The Position

We are seeking a Clinical Assistant to join our Outpatient Psychiatry department team. This position offers an opportunity to learn about pharmacy and behavioral health.

Requirements

  • A HS Diploma or equivalent.
  • 1 year related experience.
  • Pharmacy technician or related pharmacy experience strongly preferred.
  • Prior experience or interest in behavioral health preferred.
  • Good communication skills and the ability to work on a team.
  • The ability to work 40 hours per week, Monday - Friday, 8-4:30pm.
  • Medical terminology experience helpful.

Responsibilities

  • Collecting, verifying and recording required information according to established procedures and instructions.
  • Assisting Registered Nurse with completing medication prior authorizations.
  • Assisting Registered Nurse with maintaining prescription medication refill line/message pool.
  • Communicating with pharmacies over the phone for any prescription medication follow-up as needed.
  • Drafting letters as requested by the patient/family (e.g. for pharmacies, school based nursing, pediatricians, medical specialists) for the Registered Nurse's review.
  • Collecting and organizing medical records, information, materials and supplies required for admissions or encounters.
  • Preparing requisitions and other standard forms as requested by clinician or supervisor.
  • Recording and forwarding messages and triaging calls for urgent information or services.
  • Responding to requests for routine information or assistance within scope of knowledge and authority.
  • Initiating call for emergency services as required.
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