Clinical Assistant- Orthopedics-Full Time

Guthrie CareersJohnson City, TN
76d$17 - $25

About The Position

This position performs duties of a clinical and clerical nature, maintaining records and applying knowledge and skills to run a fully functioning office for one or more Providers in the Clinic. The role assists professional staff by performing routine duties in caring for patients, ensuring a smooth operation within the clinic environment.

Requirements

  • High School Diploma or equivalent.
  • Knowledge of medical terminology.
  • Ability to communicate effectively.
  • Excellent customer service skills.
  • Dependable, professional, flexible, and able to multi-task.

Responsibilities

  • Interviews patients to obtain medical history.
  • Determines vital signs (weight, temperature, blood pressure, etc.) and documents in the patient’s medical record.
  • Assists provider during exam and treatment.
  • Directs patient to examination room and prepares patient for examination and treatment.
  • Performs liaison duties between patients, Providers, hospital staff, etc.
  • Processes ancillary reports and all other patient results to the provider for review and assists with patient communication.
  • Responsible for greeting patients and updating various pertinent information into the patient’s medical record.
  • Routes patient after exam to proper area for visit completion.
  • May be required to do phlebotomy.
  • Answers telephones and schedules patient appointments.
  • Takes messages of a medical nature (requests for prescription refills, test results, etc.).
  • Performs other clerical functions as necessary.
  • Exhibits good telephone etiquette.
  • Quotes patient self-pay balances at time of scheduling.
  • Informs patients of their financial obligations.
  • Directs patients to the patient representative for assistance with their account.
  • Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.
  • Assists in maintaining appropriate level of supplies.
  • Attends and participates in Department meetings, along with contributing to department/office goals.
  • Becomes familiar with ICD-9 and CPT coding.
  • Cleans, stocks, and prepares exam rooms.
  • Coordinates patient appointments for X-ray, CT scans, Physical Therapy, etc. as ordered by the providers.
  • Assists with obtaining and processing referral and pre-certification requirements.
  • Maintains confidentiality, respect and consideration of patients and others.
  • Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
  • Maintains equipment according to manufacturer guidelines and clinic policies and procedures.
  • Performs and documents quality control on equipment as required.

Benefits

  • Eligible for up to a $5,000 sign on bonus.
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