Clinical Assistant - Optometry

Lone Star Circle of Care•Georgetown, TX

About The Position

We are seeking Clinical Assistants who are passionate about making a difference in our community. At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Clinical Assistants perform a variety of duties that are clerical in nature, as well as assisting in the examination and treatment of patients under the direction of licensed medical and/or licensed nursing personnel. If you have the ambition and desire to work in a friendly and fun environment, LSCC is the place for you! A Day in the Life of a Clinical Assistant may look like this: Administrative Duties: Provide initial customer service to all patients including but not limited to greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into Electronic Health Record (EHR) system for patient information, and creating patient files Facilitate patient check-in and check-out, explain patient payment options, including sliding scare fees, Medicare, Medicaid and other forms of payment assistance Complete patient intake, income screenings, and conduct insurance verifications and authorizations Collect and post patient payments; prepare deposits and follow established cash handling procedures Provide conflict resolution and response to patient grievances Create and maintain confidential patient files and records All other duties as assigned Clinical Duties: Obtain and document patient history, patient communication, and clinical treatment accurately and appropriately Obtain and measure vital signs and record information on patients’ charts Prepare and maintain examination/ treatment rooms, including cleaning, sterilizing instruments, and inventory of medical supplies and materials Explain treatment procedures to patients under direction of licensed medical and/ or licensed nursing staff May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis Prepare and administer medications as ordered by licensed medical and/ or licensed nursing staff Perform routine diagnostic and laboratory test

Requirements

High school diploma or GED
Completion of a Medical Assistant Program
Basic Life Support (BLS) certification from American Heart Association or American Red Cross
Six (6) months prior experience in a professional administrative or related capacity

Nice To Haves

Certification as a Medical Assistant received from a certifying body recognized by Lone Star Circle of Care in its reasonable discretion
Prior professional experience as a Medical Assistant
Previous work using electronic medical records (EMR)
Bilingual English/Spanish skills

Responsibilities

Provide initial customer service to all patients including but not limited to greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into Electronic Health Record (EHR) system for patient information, and creating patient files
Facilitate patient check-in and check-out, explain patient payment options, including sliding scare fees, Medicare, Medicaid and other forms of payment assistance
Complete patient intake, income screenings, and conduct insurance verifications and authorizations
Collect and post patient payments; prepare deposits and follow established cash handling procedures
Provide conflict resolution and response to patient grievances
Create and maintain confidential patient files and records
All other duties as assigned
Obtain and document patient history, patient communication, and clinical treatment accurately and appropriately
Obtain and measure vital signs and record information on patients’ charts
Prepare and maintain examination/ treatment rooms, including cleaning, sterilizing instruments, and inventory of medical supplies and materials
Explain treatment procedures to patients under direction of licensed medical and/ or licensed nursing staff
May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis
Prepare and administer medications as ordered by licensed medical and/ or licensed nursing staff
Perform routine diagnostic and laboratory test