Clinical Assistant II

Solis Mammography•Salt Lake City, UT

3d•Onsite

About The Position

The Clinical Assistant II is responsible for assisting the clinical team members to provide efficient workflow and exceptional service. This position is critical to Solis; by providing outstanding patient care and maintaining the flow of the center, the Clinical Assistant impacts the profitability of the organization. The Clinical Assistant II may perform or assist in clinical patient care and medical procedures after completing appropriate training and competency verification. Department Highlights: Strong team collaboration Compassion and empathy to our patients and the team Join an innovative team working toward making healthcare more accessible, integrated, and reliable

Requirements

High School diploma or equivalent
Strong verbal communication and listening skills
Energetic and flexible
Manages multiple projects and timelines
Well organized and detail oriented
Exhibits sound judgment
Forms strong working relationships within team
Identifies additional tasks to be completed and willingly assists others
Basic computer skills using Microsoft Office Suite required
Clinical training and competency verification by Solis Clinical Education Program as required

Nice To Haves

Basic knowledge of medical terminology preferred
Minimum two years' experience in healthcare or customer service environment preferred
College coursework or Certified Medical Assistant preferred

Responsibilities

Facilitates appropriate patient flow between registration and modalities to ensure proper care is provided in a timely manner
Chaperones radiologists as needed
Properly sets up trays for procedures; assists radiologists or technologists with procedures as required
Proficient in the use of RIS/PACS and Penrad/MagView
Schedules patients for appropriate follow up and/or additional exams; obtains appropriate orders
Verifies and or inputs patient information (demographic, insurance and contact information) into system 100% of the time
Explains and assists patients with completion of forms on an as needed basis
Track and obtain pathology results for data outcomes reporting
Scans documents and links to patient medical records on an as needed basis
Proficient in handling calls for general patient questions, i.e. directions, hours of operation, etc.
Refers questions regarding medical results to a clinical team member 100% of the time
Maintains patient confidentiality 100% of the time
Adheres to attendance policy
Participates in front office training, as requested
Performs other duties as assigned