Clinical Assistant / Certified Orthotic Fitter

Hanger, Inc.•Louisville, KY

About The Position

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Orthotic fitters provide independent patient care through the provision and adjustment of off the shelf and pre-fabricated orthoses, as defined by the ABC Scope of Practice. The certified fitter can be privileged to work under indirect supervision of a certified orthotist on projects of moderate complexity or of a custom nature. They monitor the patients over time and make any necessary changes to the devices to keep them in good condition.

Requirements

High school diploma or GED required. Associate degree preferred.
Current certification as a Certified Fitter or Orthotics (i.e. American Board Certified (ABC)
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Nice To Haves

Demonstrated ability to effectively fit and deliver non-custom orthotic devices such as; cervical orthoses not requiring more than minor modification; pressure gradient hose; trusses; non-complex prefabricated spinal orthoses and prefabricated orthoses of upper and lower extremities (excluding those used in treatment of bone fractures).
Thorough understanding of medical terminology.
Effective communication skills for accurate, concise, and organized oral and written presentation and reports to patient and staff.
Ability to instruct clinical and non-clinical personnel and customers on objectives of patient care services.
Active listening, reading and comprehension skills for analyzing reports, charts and correspondence.
Good interpersonal skills and ability to build professional relationships with physicians, therapists and patients.
Ability to work effectively as a team member.
Effective organizational, time management and planning skills.
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
Keep the patient at the center of everything that you do, building lifelong trust.
Foster open collaboration and constructive dialogue with everyone around you.
Continuously innovate new solutions, influencing and responding to change.
Focus on superior outcomes, and calibrate work processes for outstanding results.

Responsibilities

Examine and evaluate patient's needs in relation to disease and functional loss.
Perform independent patient care for devices within scope
Evaluate orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work.
Instruct patient in use of orthotic devices.
Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.
Provide detailed clinical notes to patient records.
Provide information to administrative staff to conduct reimbursement activities.
Provide follow-up with patients and physicians.
Provide in-service training to physicians and allied health care professionals.
Provide assistance to other clinical staff.
Adhere to all safety regulations; compliance with Medicare, HIPAA and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements.
Perform other duties or special projects as assigned.

Benefits

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest