Clinical Applications Specialist

Vital Images, Inc.•Minnetonka, MN

40d•$82,840 - $124,260•Onsite

About The Position

We are looking for a talented ARRT-certified Clinical Applications Specialist, with experience in MR and CT scanning and post-processing, to join our team at Canon Medical! As a Clinical Application Specialist you will have to the opportunity to travel to customer sites and provide world-class customer education for user training and application follow-ups. You will also provide internal clinical support across several departments, including marketing, product management, and engineering.

Requirements

Associates Degree
ARRT certification
3 + years' clinical experience in CT or MRI
Post processing experience (MR, MR Neuro, Breast, Prostate)
Ability to be flexible and accommodate the schedules of physicians and technologists is required
Ability to gain proper vendor credentialing to gain on-site access to hospitals, healthcare systems, or other client sites
Ability to travel up to 75% (including overnight), work outside of normal business hours, be flexible with scheduling, and travel on short notice as needed.

Nice To Haves

Bachelor's Degree
CT, MR, and Nuclear medicine experience
Instructor experience in MR, CT, advanced visualization
Ultrasound and/or echocardiography experience
IT/PACS experience

Responsibilities

Deliver product and platform partner solution education to our clinical client base (e.g.: physicians, technologists, administrators, managers).
Educate distributors about CMI products and solutions.
Identify customers with educational needs and independently reach out to schedule application training.
Conduct a needs analysis to determine training needs, workflow knowledge and desired system operation to optimize the software utilization within the customer's organization.
Work with corporate tracking systems to update customer education information.
Partner with internal stakeholders and liaise with subject matter experts regarding instructional design training needs and delivery methods; assist in development of new education curricula.
Document training results and compose trip reports to record critical notes, customer feedback, and identified successes.
Develop and maintain customer relationships.
Maintain and improve existing product and training documentation.
Provide feedback on items that could be considered to increase customer confidence and acceptance, including improvements to training materials.
Connect the customer to others in CMI might provide services such as: webinars, upcoming events and trainings, additional products, etc.
Educate and train internal staff on products, user workflows, and clinical features.
Assist in use case testing, as requested.
Maintain thorough knowledge of product functionality and the ability to master product competencies
Mastery of instructor soft skills to engage learners and maximize education outcomes.
Provide appropriate messaging to customers regarding product functionality, roadmap and intended use.
Keep current on new technology and attend industry-related seminars and conferences.

Benefits

Canon Medical Informatics offers a dynamic workplace, competitive compensation package, and room for learning and growth in our organization.
This is an environment in which things move quickly and you'll have the opportunity to wear many hats.
We have a casual dress code, offer flexible work hours and actively foster work-life balance, because anything else simply isn't sustainable.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume