Clinical Applications Spec

Draeger-posted 9 days ago

Full-time • Mid Level

Remote • Los Angeles, CA

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We're hiring! If you want your contributions to make a real difference, check out this new career opportunity with us at Draeger where we are led by the guiding principle "Technology for Life". The Clinical Applications Specialist is a remote position which covers the Southern California Territory. This position is is responsible for providing clinical user training and clinical support to customers for pre-sale clinical evaluations and post-sale clinical implementations. This position is an integral part of our sales process and customer satisfaction focus. Clinical Applications Specialists are expected to develop strong customer relationships in their assigned regional coverage areas and work cooperatively with their assigned sales and sales management personnel in the development and execution of sales and account strategies.

Provide product and clinical education to customers for assigned modality (Ventilators)
Develop and provide customer appropriate clinical in-servicing for purchased devices to meet clinical needs
Conducts advanced clinical education including accredited classes for CEU/CRCE credits and Train-the-Trainer courses
Coordinates with customer, project manager, service and sales concerning product training and clinical implementation
Provide clinical support, educational resources, troubleshoots, observes and communicates with customers and colleagues to ensure proper use of equipment and applications
Provide documentation of the clinical support process
Provide product and clinical education to potential clinical users during demonstrations and clinical evaluations
Consult with Sales Team to understand the goals of demonstration/clinical evaluation
Provide clinical/product support and training during the defined timeframe of demonstration/clinical evaluation.
Addresses clinical features, benefits and inquiries for all levels of hospital personnel
Provide documentation of the clinical evaluation
Provide timely, effective follow-up and response to customer generated clinical questions
Promote Draeger Medical Education / Training to customers and sales team members
Present, promotes and assists in the sale of Draeger Medical Complementary Products during pre-sale / post-sale customer visits
Participate in state / national trade / symposiums as required and as schedule permits

AS/BS/BSN degree in Respiratory Care or the equivalent combination of experience and training
5+ years of acute care experience (i.e. Critical Care ventilation)
Licensed as an RRT
Valid Drivers License
Ability to read and interpret documents such as safety rules, operation and clinical instructions and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or organizational employees
Proficiency in Microsoft Office Suite
Able to travel up to 80% of work related time including overnights and occasional weekends

Previous experience as clinical educator and/or related experience in mentoring, content delivery or presentation skills strongly preferred
Knowledge of adult learning methods and/or educational program development strongly preferred
Familiarity with the hospital/clinical environment, equipment treatment methods, personnel roles and organizational issues

Medical, dental, and vision insurance
Life, short- and long-term disability coverage
401(k) with company match
Over 4 weeks of paid time off, plus holidays and parental leave
Flexible spending accounts and employee assistance program
Select locations also offer free parking, an on-site gym, cafeteria, and game room.

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