Clinical Applications Lead
About The Position
POSITION SUMMARY: The Clinical Applications Lead bridges clinical expertise and technology to enhance patient care and operational efficiency. This role ensures workflows are efficient, evidence-based, and user-friendly by developing and optimizing clinical content within EHR systems ( athenaOne ). In addition, the position provides technical support and data analysis to drive informed decision-making, improve compliance, and support quality initiatives. This role collaborate s with clinicians, administrative teams, and IT to optimize workflows, implement system enhancements, and deliver training for seamless integration of clinical processes and technology.
Requirements
- Bachelor's Degree in healthcare , information systems, or related field preferred.
- Prior experience in clinical operations or healthcare setting
- Minimum of 5+ years of experience with Electronic Health Records (EHR) systems, ideally a thenaOne
- Proficient in EHR configuration, maintenance, and troubleshooting.
- Proficient in Microsoft Office 365
- Strong knowledge of clinical workflows and healthcare operations.
- Familiarity with CMS, HIPAA compliance, and regulatory standards.
- Understanding of ICD-10 and CPT coding standards.
- Ability to translate clinical needs into technical specifications.
- Ability to generate and interpret data reports for decision-making.
- Analytical and problem-solving skills to identify and resolve workflow issues.
- Excellent verbal and written communication skills for cross-functional collaboration.
- Highly organized with strong attention to detail and ability to manage multiple priorities.
Responsibilities
- Develop and optimize clinical templates, order sets, and documentation tools in the EH R ( athenaOne preferred)
- Analyze workflows and recommend improvements for efficiency and compliance.
- Configure EHR by c ustomiz ing workflows, templates, and user settings to meet clinical and operational needs.
- Monitor system performance and optimize for speed and reliability.
- Manage user accounts, permissions, and access controls.
- Lead of clinical application analysts, providing guidance on best practices, workflow optimization, and system configuration.
- Coordinate workload and priorities across the analyst team to ensure timely completion of projects, upgrades, and support requests.
- Develop and enforce standards for application build, testing, and documentation to maintain consistency and compliance.
- Oversee troubleshooting and issue resolution, ensuring escalations are managed effectively and root causes are addressed.
- Generate and analyze reports.
- Train and support end-users on workflows and system functionality when needed.
- Ensure compliance with CMS, HIPAA, and organizational standards.
- Collaborate with vendors for upgrades and issue resolution
- Participate in EHR optimization projects and go-live suppor t
- Other duties as
Benefits
- competitive compensation
- health and wellness benefits
- a retirement savings plan
- time off to recharge
- learning opportunities to continually grow
- meaningful work in a collaborative culture that fosters team connection through shared celebrations and appreciation events
- 401K retirement savings plan with company match
- paid time off (vacation , personal days, holidays, and sick time)
- health benefits (medical, prescription drug, dental and vision insurance)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
