Clinical Applications Coordinator (1820)

US Heart & Vascular•Franklin, TN

28d•Remote

About The Position

US Heart and Vascular is in need of a Remote Clinical Applications Coordinator to join our IT team in Arizona. Position Summary: The Clinical Application Coordinator is responsible for acting as a clinical application expert in the practical use, configuration, and operationalization of the EMR, practice management software, and other applications used to deliver care in the Healthcare setting.

Requirements

Minimum of 2 years supporting an enterprise-class Electronic Health Records system, with at least one of those years supporting eClinicalWorks.
eClinicalWorks experience required.
Strong knowledge of HIPAA rules and regulations.
Strong written and oral communication skills.
Certified Medical Assistant, LPN or bachelor’s degree preferred.
Two years of application responsibility in a healthcare environment.
Clinical experience and understanding of physician practice operations is required

Nice To Haves

eClinicalWorks Super User verified training / certification preferred but not required.
Knowledge of front and back-office utilization of financial and clinical information systems is preferred.
Previous experience working in an outpatient clinic or doctor’s office is preferred but not required.
Previous experience in cardiology preferred but not required

Responsibilities

Identify and evaluate current processes and functionality within the EMR to drive improved efficiency and usability for clinic users.
Supports reporting design and development of trackable EMR data inputs and outputs to include EMR enhancement recommendations and design.
Strategic leader on data integration and visualization related to medical operations programs and return on investment, clinical effectiveness, and optimization.
Liaison between medical informatics related to program strategy and client implementation needs.
Conducts or participates in conference calls on a regular basis and effectively communicates weekly project status and timeline updates.
Drives integration and optimization across products, disciplines, and lines of service.
Support Medical Operations and Clinical Applications Delivery as needed.
Respond to end-user requests for issue resolution, create and monitor support tickets and work to resolve problems quickly and accurately
Create, modify and terminate (if necessary) eClinicalWorks user accounts and user groups, including modifications of appropriate security settings.
Deliver EHR training to new employees as well as training on new features to existing employees.
Assist in various reporting functions, using both native eClinicalWorks tools and external reporting tools.
Work with various departments (Clinical, Operations, Finance, etc.) to examine workflows within eClinicalWorks and make updated recommendations as appropriate.
Work with outside entities as required with regards to eClinicalWorks interfaces (e.g., Care quality, CommonWell, laboratory, etc.)
Identify, assess, troubleshoot EHR related issues as they occur, and see through to full resolution.
Consult with IT Team, Clinical Manager(s) and Department Supervisors for issues that require additional assistance as needed.
Performs other related duties as required for our Birmingham, Alabama and Lafayette, Louisiana office locations.