Clinical Applications Consultant - Hemostasis, Ohio

Werfen-posted 2 months ago
Full-time • Entry Level
Cincinnati, OH
5,001-10,000 employees
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Responsible for ensuring total customer satisfaction within the Werfen installed base. Perform installations, validations/verification and training on Werfen analyzers. Provide on-going clinical support, customer education and consult with customers regarding matters of regulatory requirements and compliance. Amazing Total Rewards for our Clinical Applicants Consultants! Generous Base Salary + Incentive Compensation Company Vehicle with Personal Use Allowance Phone & Internet Reimbursement 8% 401k Match (dollar for dollar!) Comprehensive Health Care Benefits Company paid Life Insurance Flexible Spending Account (FSA) Tuition Reimbursement Talk to your recruiter for full offerings!

  • Performs Werfen instrument installations, validations/verifications and training inside and outside their assigned territory as directed by the Clinical Applications Manager (CAM).
  • Coordinates the instrument go-live process with internal and customer stakeholders.
  • Responsible for ensuring total customer satisfaction and base maintenance within their assigned territory installed base.
  • Provides customer clinical & technical support and education, instructing customers on proper operation and clinical utilization of Werfen products.
  • Achieves and maintains a high level of competency in technical knowledge of Werfen products and services.
  • Strives to achieve similar competency regarding competitive systems.
  • Achieves/maintains a comprehensive knowledge of regulatory requirements.
  • Responsible for knowledge and competency regarding Data Management Systems (including pre-sales and post-sales support activity).
  • Identifies opportunities to further penetrate current Werfen installed base and grow revenue within assigned accounts.
  • May assist Sales Consultant with lead generation through pre and post-sales support.
  • Performs product demonstrations.
  • Participates in seminars, workshops and convention exhibit activities as requested by Management.
  • Develops/maintains an account list and calls on each according to required frequencies.
  • Maintains aspects of Werfen Customer Databases and Property Accountability Documents.
  • Manages and controls personal travel and expense budget.
  • Prepares forecasts and other monthly reports as required by management.
  • Responsible for complying with all regulatory (including ISO) mandated policies, procedures and work.
  • Associates degree in Medical Technology (preferred), Respiratory Therapy, Nursing or related scientific discipline required.
  • Bachelor’s degree preferred.
  • Minimum of 2-3 years’ work experience in a lab or clinical setting.
  • Strong computer skills (Word, Excel and PowerPoint).
  • Fluency in English Required.
  • Project management skills/experience desirable.
  • Generous Base Salary + Incentive Compensation
  • Company Vehicle with Personal Use Allowance
  • Phone & Internet Reimbursement
  • 8% 401k Match (dollar for dollar!)
  • Comprehensive Health Care Benefits
  • Company paid Life Insurance
  • Flexible Spending Account (FSA)
  • Tuition Reimbursement
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