Clinical Applications Analyst

Vivent HealthAustin, TX
$60,000

About The Position

This role will work out of our Austin, TX, Madison, WI, or Metro Detroit, MI location This is not a data analyst role. Only candidates with Epic builder experience will be considered. If you are currently employed at Vivent Health, please log into UKG and submit your application through the My Company/View Opportunities page. Join Us in Strengthening Clinical Care Through Smarter Systems We are seeking an experienced Epic certified Analyst with Epic Builder expertise to support and optimize our Epic and Provide Enterprise (PE) environments. This role is focused on application build, workflow optimization, configuration, and user support. It is not a data analyst position. This role is essential to ensuring our clinical teams have the tools they need to deliver efficient, safe, and reliable patient care.

Requirements

  • Epic Certification or documented Epic Proficiency in one or more clinical or operational applications.
  • Three to five years of hands-on Epic experience with strong Epic Builder capability.
  • Experience supporting Epic workflows, build, configuration, and troubleshooting.
  • Understanding of HL7 interfaces and general clinical system operations.
  • Strong communication skills for working with clinical and administrative stakeholders.
  • Detail oriented, organized, and skilled at problem solving.
  • Ability to manage multiple tasks and support various teams as needed.

Nice To Haves

  • Experience with Provide Enterprise (PE).
  • Degree in Healthcare Informatics, HIM, IT, Computer Science, or a related field or equivalent experience.
  • Experience working in a nonprofit or HIV focused healthcare environment.
  • Service oriented approach focused on supporting patient care.
  • Strong communication abilities for translating technical information into user friendly language.
  • Flexible and adaptable with a commitment to continuous learning.
  • Highly organized with the ability to manage competing priorities.

Responsibilities

  • Provide Tier 1 and Tier 2 application support for Epic and PE end users.
  • Assist with Epic and PE system implementations to ensure smooth adoption.
  • Perform Epic build, customization, configuration, and ongoing maintenance.
  • Translate clinical and operational needs into effective system build solutions.
  • Conduct unit and integrated testing for new build, upgrades, and optimization projects.
  • Evaluate clinical workflows and identify opportunities for improvement.
  • Implement workflow enhancements using Epic tools and configuration options.
  • Participate in developing training materials and provide training to end users as needed.
  • Support system integrity through data validation and quality checks.
  • Maintain compliance with HIPAA and organizational security standards.
  • Generate system driven operational reports as part of application support. This responsibility does not include data modeling, BI reporting, SQL development, or analytics functions.

Benefits

  • You will join a mission driven organization that values your expertise and your impact.
  • Your work will directly influence clinical efficiency, caregiver satisfaction, and patient outcomes.
  • You will be part of a collaborative environment where your ideas are valued and your contributions make a meaningful difference.
  • Employment at our organization may qualify you for federal student loan forgiveness programs.
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