Near North Health-posted 6 months ago
Full-time • Entry Level
Chicago, IL
251-500 employees

The Clinical Application Support Specialist is responsible for the day-to-day support, troubleshooting, and optimization of clinical applications, including athenaOne, Dorsata, Azara, remote patient monitoring tools, and integrated third-party systems. This role ensures that end-users receive timely assistance, system issues are resolved efficiently, and applications align with clinical and operational workflows. The specialist works closely with IT, clinical teams, and vendors to maintain system integrity and enhance user experience.

  • Provide day-to-day support for clinical applications.
  • Troubleshoot and optimize clinical applications.
  • Ensure timely assistance for end-users.
  • Resolve system issues efficiently.
  • Align applications with clinical and operational workflows.
  • Collaborate with IT, clinical teams, and vendors.
  • Demonstrated passion for Near North Health's mission and values.
  • Ability to work effectively with diverse teams.
  • Capability to manage multiple priorities with flexibility.
  • Proactive in identifying opportunities for improvement.
  • Premium health, dental, and vision coverage.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
  • Generous retirement plans with company contributions.
  • Tax-deferred annuity for additional savings.
  • Life insurance options and AD&D coverage.
  • Critical illness coverage and a 24-hour accident plan.
  • Ample paid time off, including vacation, sick days, and 9 paid holidays.
  • Commuter benefits.
  • Ongoing training and development programs.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP) and access to mental health resources.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service