Clinical Application Specialist, General Imaging Ultrasound - Virginia (Northeast Region)

GE HEALTHCARE

26d•Onsite

About The Position

As the Clinical Applications Specialist for General Imaging Ultrasound, you will drive and execute clinical education training and demonstration strategies. The Clinical Applications Specialist will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Your efforts will impact our customer’s ability to improve productivity, patient care and quality by optimizing their technical & clinical competencies, image quality, workflow, and protocol management.

Requirements

Associate degree or equivalent and 3+ years of General Imaging Ultrasound technical/clinical industry experience; plus, ARDMS certification.
General Imaging: American Registry of Diagnostic Medical Sonographers (ARDMS) certification in: Abdomen (+ preferred Registered Vascular Technologist (RVT), Adult Cardiac, or MSK)
Deep understanding of clinical education training and associated process implementation. Demonstrated experience delivering complex information and modifying messaging based on audience.
Knowledge of Healthcare Information Systems, networking and IT
Willingness to travel extensively 75+% (4-5 days per week including overnights and some weekends) within the Northeast Region via multiple modes of transportation (car, air travel, & train, etc.).
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Responsibilities

Provide technical and clinical leadership during pre-sales process by demonstrating full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.
Coordinate, schedule, and execute objective based system training for your customers: monitor and report on training outcomes.
Serve as a subject matter expert for General Imaging Ultrasound and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.
Penetrate competitive accounts and communicate current market intelligence back to the business.
Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans / strategies that support new product assimilation GI Ultrasound, and ongoing training needs.
Support trade shows and professional conferences by performing product demonstration and customer training.
Act as focal point for Northeast Ultrasound Team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives.
Embrace and promote adoption of hybrid training delivery mindset for your customer.
Maintain required well-written pre and post training documentation in conjunction with global guidance.
Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.