· Serves as the liaison with government and commercial payers to resolved complex claims, ensure favorable reimbursement, and address other billing or payment issues. · Ability to write articulate and concise appeals by applying clinical knowledge, coding expertise and medical necessity. · Ability to detect trends resulting in denials and constructively report on the root cause to assist in resolution and prevention. · Responsible for evaluating likelihood of receiving a favorable resolution of medical necessity denials, payment discrepancies and contract misinterpretations. · Responsible for clearly documenting actions taken in each patient account. · Collaborates with physicians and interdisciplinary team as appropriate. · Complies with the various payer rules regarding the appeal/denials process. · Communicates with the patient access and billing teams as needed to facilitate appropriate actions for recoupment of denied/downgraded claims. · Manages assigned workload of accounts so that appeals are submitted timely in accordance with payer timeframes. · Flexible to adjust assignment as Utilization Review Nurse as needed. · Performs other duties as assigned
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Job Type
Full-time
Education Level
Associate degree
Number of Employees
1,001-5,000 employees