Clinical Aid/CNA

Interior Community Health CenterFairbanks, AK

About The Position

Prepares patients for clinical encounters to include basic patient screening and collection of health history.

Requirements

  • Education High School Diploma or Equivalent
  • One-year recent experience in direct customer service.
  • Cultural competence in working with diverse populations required.
  • Current certification in BLS.
  • Current computer skills.
  • Knowledge of common outpatient documentation.
  • Knowledge of common office equipment (copier, fax, printer, etc.)
  • Excellent oral and written communication skills.
  • Ability to organize and prioritize tasks.
  • Ability to work under pressure.
  • Strong attention to detail and problem-solving skills.
  • Ability to work independently and as a team member.

Nice To Haves

  • Graduation from Nurses Aide Program preferred
  • Current Alaska Nurse Aide Certification preferred.

Responsibilities

  • Report to work as scheduled, on time and prepared to start working.
  • Remain at work for their entire work schedule.
  • Greets and rooms patients and provides appropriate information at end of visit.
  • Assists in pre-visit preparation by pulling patient pre-visit information for daily team huddles.
  • Takes vital signs for provider (e.g. height, weight, blood pressure, temperature, etc.) according to protocol.
  • Enters patient data into electronic health record and/or paper chart.
  • Reviews patient record according to protocol to assess/assure provider has information (e.g. lab, health history within last year, x-ray results, PHQ, other health screening questionnaires) to prepare patient for clinical visit.
  • Obtains and enters screening questionnaires including PHQ, etc. per protocol.
  • Ensures appropriate progress paperwork is completed (agency, physical exam, questionnaire, etc.) and available for provider.
  • Schedules and coordinates referral appointments for patients in your provider panel.
  • Tracks outstanding referrals and diagnostic (imaging and labs) orders.
  • Enters in and tracks patient recalls (mammograms, hypertension, diabetes, flu vaccine, normal paps, etc.).
  • Sends result letters to patients according to protocol.
  • Identifies and immediately reports abnormal vital signs to provider.
  • Sets up for clinical procedures (e.g. pap, toe nail removals, etc.) according to protocol.
  • Schedules patient appointments in clinic at provider request.
  • Cleans rooms between patients.
  • Terminally cleans and restocks exam rooms at end of day.
  • Performs CLIA waived lab tests for provider according to protocol and within scope of practice.
  • Assists CSSII/III as needed.
  • Completes and processes health center forms (Breast & Cervical Health Check) according to protocol.
  • Uses specialized office and basic medical equipment according to manufacture instructions and clinic protocols.
  • Integrates work with other staff to ensure timely and accurate patient flow.
  • Participates in meetings.
  • Complies with center’s policies and procedures.
  • Other duties as assigned.
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