Clinical Administrator of Operations

Texas Children's Hospital • Houston, TX

6h

About The Position

We’re searching for a Clinical Administrator of Operations, someone who’s ready
to be part of the best ranked children’s hospital in Texas, and among the best
in the nation. In this position, you will be responsible for the overall
operation of care sites, and other initiatives. The Clinical Administrator also
advises the Urgent Care Site Managers on managerial, financial, and
administrative matters.

As part of our commitment to maintaining a safe and healthy workplace, all
successful candidates will be required to undergo respiratory fit testing in
compliance with occupational health and safety standards.

Texas Children’s Urgent Care offers high-quality, efficient and affordable
after-hours patient care in nine convenient community locations across the
greater Houston area. Texas Children’s Urgent Care has also expanded to serve
the children and families of Austin, Texas, with its first community location in
South Austin. Staffed by board-certified pediatricians who have privileges at
Texas Children’s Hospital, our Urgent Care team can diagnose and treat a wide
variety of common pediatric ailments, illnesses and conditions, including: asthma, strep throat, fever, minor burns, influenza, ear infections, allergic
reactions and more. We also provide procedures such as antibiotic injections,
breathing treatments, fracture care and splinting, IV (intravenous) fluids, lab
services, laceration repair and x-rays on-site.

To join our community of 15,000+ dedicated team members, visit
texaschildrenspeople.org for career opportunities.

Texas Children’s is proud to be an equal opportunity employer. All applicants
and employees are considered and evaluated for positions at Texas Children's
without regard to mental or physical disability, race, color, religion, gender,
national origin, age, genetic information, military or veteran status, sexual
orientation, gender identity, marital status or any other protected Federal,
State/Province or Local status unrelated to the performance of the work
involved.

Requirements

• Bachelor's degree in nursing or related field required
• 5 years of health care experience and 1-year of supervisory experience required

Responsibilities

• Mentors and develops leadership skills and provides development opportunities through education/training, feedback and coaching of site managers and supervisors or appropriate personnel.
• Identifies and communicates monthly performance variances by monitoring financial performance for each site. Works with the sites to develop action plans to address variances identified. Monitors and recommends staffing levels and skill mix by reviewing benchmark data and productivity levels.
• Monitors customer satisfaction of care sites with the physicians and managers through communication and feedback. Identifies and facilitates process improvement needs that improve customer satisfaction, patient flow or employee satisfaction throughout the sites.
• Works with Leadership and Site Managers to develop annual budgets for each site.
• Works to identify and resolve process issues and enhances site policies and procedures by actively participating in committees. Participates and contributes to ongoing project teams to ensure project integration throughout the assigned sites.
• Monitors facility needs and will help with leadership discussion make recommendations for improvements based on site specific strategic goals, budget and community need.
• Have the ability to lead by example in patient care through past clinical experience

What This Job Offers

• Job Type: Full-time
• Career Level: Manager