Clinical Administrative Coordinator

UnitedHealth Group • Chandler, AZ

274d • $16 - $33 • Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full-time, Monday - Friday. Employees are required to work during our normal business hours of 8:00am - 4:30pm MST. It may be necessary, given the business need, to work occasional overtime and weekends. Our office is located at Chandler Regional Medical Center - 1955 W Frye Rd, Chandler, AZ 85224. We offer 2-4 weeks of on-the-job training. The hours of training will be aligned with your schedule.

Requirements

• High School Diploma / GED
• Must be 18 years of age OR older
• 2+ years of customer service experience
• Experience with Release of Information (ROI) and medical record releases
• Experience with Microsoft Word, Microsoft Excel and Microsoft Outlook
• Ability to work onsite at Chandler Regional Medical Center - 1955 W Frye Rd, Chandler, AZ 85224
• Ability to work Monday - Friday, during our normal business hours of 8:00am - 4:30pm MST, including the flexibility to work occasional overtime and weekends, based on the business need

Nice To Haves

• Experience with healthcare terminology
• Experience with policy, and procedures within Arizona state law, federal, and HIPAA regulations
• Experience working in a hospital, physician's office OR medical clinic setting
• Experience working in a call center
• Clerical OR administrative support background

Responsibilities

• Manage administrative intake of members
• Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
• Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
• Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
• Handle resolution/inquiries from members and/or providers

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED