Clinical Administrative Associate (UMMC - East Bank)

University of MN Physicians•Minneapolis, MN

16d•$24 - $35•Onsite

About The Position

The Clinical Administrative Associate provides high-level administrative and operational support to clinical providers and leadership within a complex, multi-site clinical program. This role ensures the seamless coordination of clinical operations, accurate data management, and effective communication to support safe and efficient patient care. The position requires a proactive, detail-oriented professional capable of managing competing priorities in a dynamic clinical environment.

Requirements

Bachelor’s degree or equivalent combination of education and experience.
Minimum of 3 years of administrative experience in a healthcare, academic, or clinical setting.
Demonstrated proficiency with Google Workspace, Excel, and database tools (preferred experience within QGenda).
Strong organizational and communication skills with attention to detail and confidentiality.

Nice To Haves

preferred experience within QGenda

Responsibilities

Maintain and update licensure documents and professional files.
Update and maintain Google and QGenda calendars to reflect accurate clinic schedules, on-call assignments, and patient care responsibilities.
Ensure all scheduling adjustments support safe and continuous patient care.
Manage and coordinate call and vacation schedules to ensure adequate clinical coverage across all service lines.
Collaborate closely with nurses, schedulers, and clinical teams to align schedules with operational needs.
Serve as backup to surgical schedulers, assisting with case coordination as needed.
Provide logistical and administrative support for clinical meetings and clinical projects.
Develop, maintain, and update clinical and operational databases for use in quality reporting, contract billing, and clinical project tracking.
Support quality improvement initiatives by collecting, validating, and summarizing data from multiple sources.
Design efficient systems for data entry, interpretation, and presentation to assist providers with quality assurance and performance metrics.
Ensure data accuracy and confidentiality in compliance with institutional and regulatory standards (e.g., HIPAA).