Clinical Administrative Assistant
University Hospitals•Cleveland, OH
•Onsite
About The Position
This role provides safe, efficient, age-specific clinical, reception, communication, and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area. The position also involves complying with all policies and standards, and abiding by all requirements to safely and securely maintain Protected Health Information (PHI) for patients, which includes annual training, adherence to the UH Code of Conduct, and UH policies and procedures.
Requirements
- High School Equivalent / GED
- 1+ years of experience in a clinical setting with secretarial experience OR 1+ years experience in secretarial work
- Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as, exhibiting strong organizational skills and work ethic.
- Ability to complete tasks with minimal supervision.
- Ability to de-escalate tense situations in a calm and constructive manner.
- Good oral and written communication skills.
- Proficient computer needs with the ability to grow and adapt to new technologies.
Responsibilities
- Maintains the patient record (in written and/or electronic format).
- Facilitates communication and efficient unit/department operations.
- Orders supplies.
- Demonstrates knowledge and use of available resources and communication tools.
- Maintains awareness and control of reception desk and surrounding area.
- Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers.
- Takes responsibility for self-development and supports a learning environment.
- Displays commitment to the mission of the hospital and its values.
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
