Clinical Account Representative, CardioMEMS - Arizona

Abbott • Tucson, AZ

1d • Remote

About The Position

Abbott is a global healthcare leader dedicated to helping people live more fully at all stages of life, with a portfolio spanning diagnostics, medical devices, nutritionals, and branded generic medicines. With 115,000 colleagues, Abbott serves people in over 160 countries. In the Heart Failure (HF) business, Abbott develops solutions to diagnose, monitor, and manage heart failure. The Clinical Account Representative (CAR) supports the growth of CardioMEMS by driving utilization, supporting key accounts, and delivering education and technical support. This is a sales-forward role focused on account development, workflow optimization, and expanding access to the therapy. The CAR operates at the intersection of clinical expertise, relationship management, and commercial execution, ensuring that CardioMEMS is successfully integrated into heart failure care pathways and delivers measurable patient and economic value.

Requirements

• Bachelor’s degree (Business, Life Sciences, Engineering, or related).
• Experience: 2-4 years in medical device or healthcare (inside or field).
• Demonstrates consultative selling skills, including uncovering needs, asking strategic questions, and positioning solutions that drive utilization growth.
• Track record of 100% to goal in the most recent performance year.
• Account-facing experience with clinicians and administrators (e.g., HF clinics, service line leaders).
• Proficiency with CRM (Salesforce preferred), Excel/analytics , and PowerPoint.
• Comfortable delivering clinical/technical presentations to audiences of 10–50 stakeholders.

Nice To Haves

• Knowledge of reimbursement landscape and payment pathways (highly preferred).
• Experience at top MedTech organizations (highly preferred).
• 1-2 years of commercial experience.
• Experience in Cardiology/HF/EP/Structural Heart or remote monitoring.
• Prior involvement in value analysis or committee based selling.
• Familiarity with Cath lab/OR workflows; basic procedural support experience.

Responsibilities

• Serve as the primary point of contact for high volume, established accounts, ensuring seamless onboarding and patient monitoring workflows.
• Achieve assigned sales and utilization targets within defined accounts.
• Execute actionable quarterly business plans with clear activity goals and growth drivers.
• Conduct routine account check ins to review program performance, identify barriers, and uncover new opportunities.
• Deliver product demonstrations and participate in educational meetings to drive adoption and expand utilization.
• Provide competitive insights, including customer feedback and market intelligence.
• Provide coverage for Territory Managers during PTO, meetings, and peak demand periods.
• Maintain CRM documentation for key accounts, including activity notes, opportunities, and follow ups.
• Build and sustain strong relationships with physicians, APPs, HF clinics, and administrators.
• Conduct quarterly account reviews in collaboration with Territory Manager to support program health, patient volume trends, and operational needs.
• Support the execution of workflow optimizations to improve patient identification, onboarding, and monitoring processes.
• Provide technical troubleshooting for remote monitoring issues and workflow challenges, escalating as needed.
• Offer procedural case support occasionally for broader territory, focusing on priority accounts.
• Support training and education for new clinical staff, HF clinics, and administrators.
• Participate in product in services and support clinical data collection as needed.
• Continue developing strong product, HF, and CardioMEMS competency.
• Adhere to all FDA, regulatory, and company quality requirements.
• Maintain accurate documentation of sales activities, account plans, expenses, and clinical interactions.
• Collaborate effectively with Territory Managers, Marketing, Professional Education, Clinical Specialists, and sales leadership.
• Maintain professional, compliant, and positive communication with all hospital and internal stakeholders.

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
• Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees