Clinical Account Manager - ( RN , PT , OT , SLP license )

Select Medical • Lakeway, TX

155d

About The Position

In this role, you will be marketing the Baylor Scott & White Rehab Neuro Continuum of Care. Clinical liaisons are highly competent nurses and therapists who understand the business side of health care. Working in local acute care hospitals, CLs educate patients and families on the goals of medical rehabilitation. They assess patients to determine individual care needs, review medical records and meet with hospital teams to coordinate safe and timely transfers to our hospitals. CLs build strong relationships that help to build business through an increase of referrals and admissions.

Requirements

• Current and valid state licensure or eligibility for state licensure as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.
• Multi-state licensure required based on geographical territory.

Nice To Haves

• Two years related experience working in a clinical healthcare setting or previous experience working in a clinical liaison role preferred.
• Demonstrated competency with the preadmission process including assessments and relationship building in a rehabilitation setting or in another post-acute care setting preferred.
• Proven track record in sales and marketing with at least one year experience in a related position preferred.
• Demonstrated computer proficiency.
• Must exercise sound judgment in handling professional/confidential nature of health care sales.

Responsibilities

• Assume a leadership role, developing and nurturing professional relationships with case managers, physicians and clinicians in acute care hospitals.
• Educate staff, patients and families regarding rehabilitation services provided by our rehabilitation hospital.
• Assess patients with rehab diagnosis, on-site at referring hospitals for admission to the rehab hospital.
• Manage the referral process.
• Create target lists of contacts and decision makers in assigned hospitals.
• Develop relationships, provide excellent customer service and educate referral sources on services provided by the hospital.
• Demonstrate positive referrer satisfaction and account retention.
• Educate potential patients and families on acute rehabilitation and benefits of program(s).
• Distribute collateral materials appropriately.
• Support Sales and Marketing through educational programs, tours, meetings, etc. in assigned hospitals.
• Develop strategies to grow market share in core business lines in assigned hospitals.
• Create quarterly goals and objectives and submit to supervisor.
• Work with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.

Benefits

• Uncapped monthly bonus program.
• Extensive and thorough orientation program to ensure a smooth transition into our setting.
• Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance.
• Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members.
• Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees