Clinic Svc Rep

Children's Wisconsin • Fox Point, WI

86d

About The Position

At Children’s Wisconsin, we believe kids deserve the best. Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places: Affiliation with the #4 children's hospital in the country (according to Parents magazine) Board-certified pediatricians (learn what it means to be 'board-certified') Many locations spread throughout southeast Wisconsin Commitment to population health and an increased role for pediatricians in the care of children Doctors who are very active in their local communities Access to many health and wellness programs designed to keep kids safe and healthy We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. This role is an active member of the front desk team and works to welcome patient families for their appointment and serves as liaison between patient families and the clinical team. This position reports to the Primary Care Practice Manager and collaborates with the Lead Clinic Coordinator and Regional Access Specialist for optimal outcomes.

Requirements

• High school diploma or equivalent.
• One year related work experience, preferably in a healthcare setting.
• Knowledge of medical terminology, medical menu software, medical billing, patient scheduling, and business office procedures preferred.
• Excellent interpersonal skills to assist patients, parents, physicians, and other staff.
• Good concentration skills to handle incoming calls efficiently and accurately.
• Required flexibility to prioritize efforts to meet the needs of patients, parents, physicians, and other staff.
• Ability to sit for extended periods while performing duties.
• May be required to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Welcome patient families for their appointment.
• Serve as a liaison between patient families and the clinical team.
• Collaborate with the Lead Clinic Coordinator and Regional Access Specialist.
• Assist and support other primary care locations as requested.

Benefits

• Equal opportunity / affirmative action employer.
• Commitment to creating a diverse and inclusive environment.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees