Clinic Support Technician

Humane Society of Huron Valley • Ann Arbor, MI

3d

About The Position

The Clinic Support Technician is responsible for supporting the flow of operations and care of animals in the outpatient clinic. They will work flexibly with all teams within the clinic, assessing for and fulfilling various essential support tasks.

Requirements

• Must be an energetic and caring individual with excellent communication skills, be willing to work in a high stress, fast-paced environment and remain calm under stress.
• Must be able to independently assess and fill needs of clinic teams.
• Must also have excellent organizational skills and the ability to work individually and as part of a team.
• Experience in an animal care/clinic environment preferred.
• An animal care facility can be an emotionally challenging, high-stress, rapidly changing, and high-demand environment.
• Feelings of grief and loss, secondary trauma, and compassion fatigue are not uncommon.
• As such, working at HSHV requires a high degree of emotional regulation and resilience; the ability to tolerate and manage stress; adaptability to change; empathy for both animals and people; and an overall positive outlook.

Nice To Haves

• Experience in an animal care/clinic environment preferred.

Responsibilities

• Provide support to the clinic team, including, but not limited to: Assisting the surgery team with surgery check-in and returning animals to owners post-surgery
• Provide support to the clinic desk by entering surgeries, scanning paperwork, assembling information packets, and other support tasks as needed
• Assist with medical animal restraint
• Complete other support tasks for clinic operations, such as wrapping surgery instrument packs, transporting shelter animals to surgery, cleaning equipment and exam rooms, etc.
• Assist with Low-Cost Vaccine Clinics every 3 weeks
• Develop relationships with customers and provide a positive experience for our clients by practicing HSHV’s Ten Principles of Great Customer Service.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed