Clinic Support Associate (Full Time/Shirley)

Metro Physical & Aquatic Therapy • Shirley, NY

18d • $17 - $20 • Onsite

About The Position

Metro Physical & Aquatic Therapy is a patient-centered practice dedicated to exceptional care, strong community relationships, and a supportive workplace culture. We’re proud to create an environment where both patients and staff feel valued, respected, and encouraged to grow. We are seeking a reliable, motivated Clinic Support Associate to join our team. This role combines front desk responsibilities with hands-on patient support to keep daily clinic operations running smoothly. Ideal for someone who enjoys working with people, multitasking, and making a positive impact every day. Be part of a growing, reputable healthcare organization Work in a supportive, team-focused environment Opportunities for long-term growth and skill development Days & Hours: Monday-Friday 8am-430pm

Requirements

• High school diploma or GED required
• Prior experience in a medical office, therapy clinic, or customer service role preferred
• Proficiency in Google Suite required; EMR experience a plus
• Strong communication, organization, and multitasking skills
• Team-oriented, dependable, and professional attitude
• While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The staff member can regularly lift and/or move up to 40 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and depth perception.
• The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
• Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others).

Nice To Haves

• Prior experience in a medical office, therapy clinic, or customer service role preferred
• EMR experience a plus

Responsibilities

• Greet patients and visitors warmly; manage check-in, scheduling, and phone calls
• Collect co-pays and accurately enter data into the Electronic Medical Record (EMR) system
• Support clinicians during treatments — setting up equipment, assisting with exercises, and maintaining a clean, organized space
• Ensure smooth clinic flow by monitoring schedules and communicating effectively with staff and patients
• Maintain patient confidentiality and adhere to all HIPAA and clinic safety standards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees