Clinic Supervisor

COMPREHENSIVE HEALTHCARE•Yakima, WA

2d•$31 - $47

About The Position

The Clinic Supervisor provides administrative oversight and supervision to the Support Services team in our satellite and outlying clinics throughout Comprehensive Healthcare’s service area. In collaboration with the other Clinic Supervisor and the Administrative Services Director, The Clinic Supervisor assists with establishing consistent practices and coordinating & overseeing outpatient clinic operations with the goal of maximizing both client satisfaction and clinical effectiveness. This includes front desk operations like scheduling, client check-in, and prior authorization requests. In addition, the Clinic Supervisor will coach and train front desk staff to ensure exceptional customer service, improve clients’ access to treatment, and maximize the organization’s ability to receive reimbursement for services being provided. This position requires exceptional management and interpersonal skills, a talent for motivating others, and detailed knowledge of funding sources and relevant service regulations. The Clinic Supervisor is responsible for support staff at all satellite campuses and facilities and will need to travel between locations as needed. Our clinics are open 6:30am - 5:30pm and the Clinic Supervisor will work 8 hour shifts between that time period.

Requirements

Associate degree in healthcare management or related field
Five years of experience in a related position within the healthcare field
Strong understanding of funding source requirements related to commercial insurances, Medicare, Medicaid, Title XIX, and other payors
Valid driver's license, vehicle liability insurance, and satisfactory driving record
In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening.

Responsibilities

Effectively and legally interviews applicants and makes appropriate staff selections.
Follows policies and procedures for corrective action relating to staff performance.
Provides sound supervision to all direct reports which include appropriate and frequent performance feedback.
Supports employees in skill development and goal attainment.
Completes performance evaluations in a timely and thorough manner.
Appropriately utilizes the Human Resources Department as needed and required.
Provides direction, supervision, coaching, training and regular performance feedback to build employee skills and support progress toward goals.
Effectively and legally interviews applicants and makes appropriate staff selections.
Creates training and development plans to support new employees to be successful.
Completes performance evaluations in a timely and thorough manner.
Assists with the development of the team budget and monitors budget throughout the year.
Monitors program plan adherence to ensure quality service delivery.
Collaborates with the Human Resources Department on hiring, retention and progressive discipline issues.
Communicates relevant matters to direct reports timely and effectively.

Benefits

Training and Development
A variety of career opportunities in a wide range of settings with room for mobility and promotion
Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs
Innovative Program & Services
A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
Joint Commission-accredited organization committed to continuous quality improvement
Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services
In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening.
Excellent Benefits
Competitive salaries within our communities and industry
Healthcare coverage for employee and qualified family members
Generous vacation, paid holiday and sick leave policies
Access to Employee Assistance Program services
Agency-funded retirement plan with contributions equal to 5% of compensation
Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
Agency-funded life and disability insurance program
Tuition reimbursement program to support employees pursuing additional education
Employer-funded student loan repayment assistance
Equal Opportunity EmployerComprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department gladly offers accommodations and assistance for the application and interview process; please contact us to make arrangements.