Clinic Supervisor - Twin Cities Orthopedics

Revo Health•Stillwater, MN

7d•Onsite

About The Position

The Clinic Supervisor is responsible for supervising staff and managing the day-to-day operations of assigned clinic departments, ensuring excellent patient service and delivery of care. This is a full-time role Monday through Friday normal business hours out of our Stillwater, Woodbury & Hudson locations. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Requirements

Bachelor's degree in related field or applicable experience
Minimum of 1 year supervisory/leadership experience
Ability to: Comply with company policies, procedures, practices and business ethics guidelines.
Complete job required training.
Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
Demonstrate prompt and reliable attendance
Work in the clinic during business hours
Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
Communicate and interact in a respectful and professional manner
Prioritize workload while being flexible to meet the expectations of the daily operations
Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
Understand and execute a variety of instructions
Effectively operate equipment and communicate on and operate the phone system
Work independently with minimal supervision
Travel to other work locations, if required

Nice To Haves

Healthcare setting preferred.
Experience with phlebotomy preferred

Responsibilities

Effectively recruit, on-board, train, supervise, and retain Clinical Care Coordinators, RN’s and Lab employees
Responsible for the coordination of the weekly schedule for appropriate staff coverage
Manage Lab workflow, policy and best practices coordination with lab leaders
Ensure staff are cross trained in roles of Lab and Clinical Care Coordinator
Operate as a liaison between management and clinic staff to ensure quality and efficiency of patient service. Specifically this includes communication and collaboration with infusion nurses, care coordinators and regional supervisors and leaders. This may also include meeting one-on-one with managers and/or staff to assess, educate, and review data on quality, service, teamwork, and integrity relating to the work of clinic staff members.
Conduct frequent, timely, and appropriate communications with employees through meetings and one-on-one sessions; actively participate in meetings and other communications processes; share information timely, accurately and completely with others, as needed
Conduct site visits to locations where rheumatology and lab services are offered
Conduct annual reviews of direct reports, including determination of any relevant compensation adjustments
Complete all payroll processes as needed in HRIS, including leave of absences, time off requests, job changes, department transfers, terminations, etc.
Occasionally participate in community functions relating to TCO outreach events throughout the year.
Any and all other duties as assigned