Clinic Specialist - Rural Health Clinic (20213)

SCHOOLCRAFT MEMORIAL HOSPITAL•Manistique, MI

29d•Onsite

About The Position

The Clinic Specialist will help with clinical workflows, staff training/onboarding, and staff scheduling/timecards. This position requires strong clinical and critical thinking skills. The Clinic Specialist must be able to multi-task in a very fast-paced, Family Practice/Specialty medical office environment. Must be a team player with a positive attitude.

Requirements

Current MI state CMA, LPN, or RN license.
Previous medical office experience desired, 3 – 5 years minimum.
Ability to deal with patients and fellow staff tactfully and courteously.
Ability to establish and maintain effective working relationships with doctors, other employees, and patients.
Knowledge of current medical practices and procedures.
Ability to provide quality care and to assist the physician with procedures and exams in the office setting.
Accuracy and dedication to providing high quality patient care.
Excellent communication skills.
Demonstrates ability to solve problems.

Responsibilities

Acts as a liaison between clinical staff and the Clinic/Specialty Managers, communicating issues and needs.
Evaluates employee performance and provides feedback to the Clinic/Specialty Managers and Director.
Helps oversee the daily workflow of the department.
Cover clinical practices as needed.
Has knowledge and reinforces the SMH Standards of Behavior and Cornerstone Program.
Understands and reinforces SMH and RHC policies.
Can provide oversight for the VFC and immunization program.
Can provide oversight for CMA training program.
Assists with RHC Clinic Compliance and Quality as directed by the Clinic/Specialty Managers and Clinic Director.
Has good understanding of Cerner Clinic and Specialty workflows and can assist with clinic workflow questions and concerns in a positive manner.
Addresses clinic questions and shares ideas and concerns with the clinic management team to provide solutions.
Demonstrates appropriateness in meeting objectives in age-specifics.
Assists with staff orientation and training as requested by the Clinic/Specialty Mangers or Director.
Assists with creating and maintaining clinic schedules.
Assists with staffing coordination (scheduling) when staff call in sick.
Performs other duties as assigned.