Clinic Services Specialist 2 - Medical Receptionist

Legacy Health•Vancouver, WA

2d•$21 - $30

About The Position

Join Our Team as a Clinic Services Specialist! (Clinic receptionist / Patient Access Specialist) Your Impact Starts Here - Patients walk through our doors with questions, concerns, and sometimes a little hesitation. That is where you come in! As the welcoming face of our clinic, you will put patients at ease with your commitment to exceptional patient care. Our physicians and staff count on you to create a positive first impression — making you an essential part of the Legacy Health team. This is an opportunity to make a difference every day. What You will Do - As a Clinic Services Specialist, you will be at the heart of our daily operations. Your responsibilities will include: Scheduling patient appointments with accuracy and care Verifying insurance and handling patient registration Managing co-pay collections and balancing daily/weekly deposits Supporting front-office operations and serving as a resource for colleagues Assisting with limited coding and charge entry as needed Is This the Right Role for You? We are looking for individuals who: Thrive in a demanding environment Possess strong communication and problem-solving skills Self-directed and take initiative to support both patients and colleagues Have a passion for healthcare and a commitment to patient-centered service What You Need to Succeed Responsibilities Incumbents in this job perform a wide variety of complex tasks, requiring prioritization and discretion. Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits. Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed. Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry.

Requirements

High School diploma or equivalent required.
A minimum of one year of health care experience or equivalent education in at least one of the following areas preferred: Admitting Medical Records/Health Information Applicable clerical support experience
Familiarity with Medical Terminology
Communications skills.
Keyboard skills and ability to navigate electronic systems applicable to job functions.

Nice To Haves

BLS certification, preferred

Responsibilities

Scheduling patient appointments with accuracy and care
Verifying insurance and handling patient registration
Managing co-pay collections and balancing daily/weekly deposits
Supporting front-office operations and serving as a resource for colleagues
Assisting with limited coding and charge entry as needed
Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits.
Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed.
Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry.

Benefits

Growth & Career Pathways:
Gain valuable experience in insurance and billing—steppingstones for future revenue cycle roles
Leadership opportunities in front-office functions
Access to a large network of career advancement possibilities
Exposure to multidisciplinary teams, opening doors to new interests
A Supportive & Inclusive Work Environment:
Friendly, collaborative team members who genuinely care about you
Work-life balance and resources to support your well-being
Leadership that listens and values your input for process improvements
Diversity and inclusion through Employee Resource Groups (ERGs)
Perks & Benefits:
Competitive health benefits starting on day one
Free parking at multiple clinic locations
Convenient locations throughout Portland Metro, Southern Washington, and the Willamette region
Employee discounts on entertainment, tickets, and more
Fun employee engagement activities throughout the year